Senior Marketing Manager at Deliveroo · London

About the role Reporting directly to the Head of Regional Marketing for the UKI, you will collaborate across the business to develop national and local campaigns. This high-impact role will be supported by a Marketing Associate, and partner with cross-functional teams (Insights, Creative, Media, Loyalty, PR, Social, Influencer, Partner, Loyalty, CRM, Commercial) and agency partners. You will be responsible for overseeing the entire project lifecycle from initial strategic planning, lead the activation of marketing campaigns and comprehensive post-campaign analysis. What you'll be doing - Strategy Development: Define and implement consumer strategies. You will focus on deeply understanding customer needs and how brand and value propositions strategically influence customer behaviour and drive ROI. Be able to translate that into comms plans with compelling narratives for alignment with senior leadership. - Execution: You will have experience with developing brand and promotional campaigns that encapsulate multiple channels through the line - Creative, Media, Social & Influencer, Events, PR & CRM. - Team & Stakeholder Management: You will manage a Marketing Associate, collaborate with a cross-functional channel team and manage agency partners. You will act as the decisive voice in all planning forums, providing strategic consultation to internal teams and expertly aligning stakeholders including Insights, Media, Plus, PR, Social, Influencer, Partner, Loyalty, CR and, Commercial. The ideal candidate is a skilled diplomat, comfortable navigating challenges and trade-offs. - Measurement & Performance: Develop clear and rigorous measurement frameworks for marketing activity, holding the team accountable for performance and reporting against defined KPIs. Conduct deep post-campaign analysis, synthesising performance data and key learnings into actionable strategic insights for the business and future opportunities for experimentation. - Budget Management: Take budget ownership of key initiatives, tracking spend closely and optimising plans to manage spend effectively. - Market & Competitor Intelligence: Stay abreast of competitor trends and market activity to strengthen our positioning and maintain a competitive edge. Requirements - Experience: 5+ years in a Marketing role, with a proven track record consumer marketing - Strategic & Operational: You enjoy solving complex problems and finding the right operational approach to deploy solutions. You are comfortable interpreting data to develop insight-led strategies and have experience working with Commercial and Data Science teams. - Collaboration & Influence: Strong interpersonal skills with the ability to manage multiple cross-departmental stakeholders and communicate confidently at all levels. Experience presenting recommendations to senior leadership to gain buy-in. - Agility: A self-starter attitude, capable of thriving in a fast-paced, matrixed organisation defined by constant change. - Delivery: A proven track record of "making things happen"—delivering results quickly and efficiently. - Tools: Highly proficient with analytical tools (such as Excel/Google Sheets, Looker). - Education: A Bachelor’s degree in Marketing, Business, or a related field is preferred. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.