Client Partner - Advertising at Deliveroo in Milan, Lombardy, Italy

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Advertising team sits at the intersection of commerce, data and marketing helping restaurant and grocery partners accelerate growth through smart, insight-led media solutions. From shaping high-impact campaign strategies to optimising performance at scale, we combine commercial acumen with deep marketplace insight to unlock value for our partners while driving sustainable revenue growth for Deliveroo. We’re looking for a Client Partner, Advertising to join our Milan team. In this role, you’ll help us drive growth for our largest restaurant and grocery partners in Italy by leading advertising sales and strategic account management. What You’ll Be Doing You’ll be joining the Advertising team. We are a high-growth function focused on helping our partners thrive by utilising Deliveroo’s sophisticated toolkit of ad offerings to reach the right customers at the right time. Here’s what your day-to-day might look like: - Identify Growth Opportunities: Proactively identify scope to increase partner advertising effectiveness by gaining a deep understanding of your clients' marketing objectives and challenges. - Develop and Pitch: Create bespoke strategies that map our solutions to client needs, leading high-stakes pitches to propose new approaches to senior stakeholders. - Campaign Management: Coordinate the launch, management, and reporting of campaigns, ensuring all partners are informed and expectations are aligned throughout the lifecycle. - Performance Optimisation: Monitor campaign performance continuously, identifying opportunities to evolve strategies to improve ROI against agreed objectives. - Strategic Collaboration: Synthesise ongoing client feedback to help the global advertising organisation shape future product priorities and share best practices across the account management team. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: - Significant Advertising Sales Experience: A proven track record in advertising sales or strategic account management, ideally within a digital or marketplace environment. - Ecosystem Knowledge: A strong understanding of the advertising ecosystem, spanning both brand awareness and performance marketing. - Data-Driven Storytelling: The ability to use complex data sets to tell a compelling story and inform strategic recommendations for partners. - Senior Stakeholder Management: Proven ability to handle complex negotiations and build relationships with senior executives at large-scale organisations. - Italian & English Fluency: Excellent communication skills in both Italian and English to effectively manage the local market while collaborating with our global teams. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: :spanner: [https://a.slack-edge.com/production-standard-emoji-assets/15.0/apple-medium/1f527@2x.png] Make a visible impact every day Your work directly improves experiences for customers, partners and riders. :seedling: [https://a.slack-edge.com/production-standard-emoji-assets/15.0/apple-medium/1f331@2x.png] Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. :brain: [https://a.slack-edge.com/production-standard-emoji-assets/15.0/apple-medium/1f9e0@2x.png] Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. :earth_americas: [https://a.slack-edge.com/production-standard-emoji-assets/15.0/apple-medium/1f30e@2x.png] Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here https://careers.deliveroo.co.uk/how-we-hire/. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!