Manual QA Engineer at Delinea in Mexico City, Mexico City, MX

About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on http://Delinea.com, LinkedIn, X, and YouTube.

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.

Apply today to help us achieve our mission.

This role is hybrid in Mexico City (Tuesday, Wednesday and Thursday) at our offices in Reforma.

As a Quality Assurance Engineer – Privilege Manager, you will lead the test strategy and validation of the Privilege Manager Server and its Windows and macOS Agents. The Server delivers application control and enforces least privilege through policy-based access management, with the Agents extending these capabilities to endpoints. In this role, you will design and execute comprehensive test plans across server and agent components, conduct in-depth analysis of customer-reported issues, drive root cause resolution, and ensure the quality and reliability of new features from design through release.

What You’ll Do:

· Develop and execute test plans for new features and bug fixes for the Privilege Manager Server and Windows/macOS Agents.

· Perform manual testing, including exploratory, regression, and user acceptance testing.

· Collaborate closely with developers and product managers to understand requirements and provide feedback throughout the software development lifecycle.

· Identify, document, and track software defects in a clear and concise manner.

· Conduct performance and load testing to ensure the platform can handle expected user traffic.

· Contribute to the continuous improvement of our QA processes and tools.

· Work with technical writers and developers to complete product documentation tasks when necessary.

· Actively contribute as a member of an Agile Scrum team, participating in sprint ceremonies, planning, and retrospectives.

What You’ll Need:

· Bachelor's degree in Computer Science, a related field, or equivalent practical experience.

· Experience building and maintaining Windows and macOS environments for testing purposes.

· Proven experience as a QA Engineer or similar role, with a focus on Server\Agent applications.

· Strong knowledge of QA methodologies, tools, and processes.

· Familiarity with cloud platforms such as Microsoft Azure.

· Excellent problem-solving skills and a keen attention to detail.

· Strong communication (verbal and written) and teamwork abilities.

· Proficient with issue tracking tools, such as Jira or Azure DevOps.

We’d Love to See:

· Proficiency in at least one scripting or programming language (Python, JavaScript, Typescript, Java, C#).

· Familiarity with ServiceNow, SAML, Syslog providers, Entra ID, PowerShell, SQL.

· Experience with performance testing (e.g., k6, Apache JMeter).

· Experience with Azure DevOps pipelines.

· Experience with Hyper-V building and maintaining Virtual Machines

· Any experience with automated testing including designing, writing and maintaining automated test scripts using BDD frameworks such as Cucumber with Gherkin and translating business scenarios into executable tests.

Why work at Delinea?

• We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.

• We invest in people who are smart, self-motivated, and collaborative.

• What we offer in return is meaningful work, a culture of innovation and great career progression.

At Delinea, our core values are STRONG and guide our behaviors and success:

• Spirited - We bring energy and passion to everything we do

• Trust - We act with integrity and deliver on our commitments

• Respect - We listen, value different perspectives, and work as one team

• Ownership - We take initiative and follow through

• Nimble - We adapt quickly in a fast-changing environment

• Global - We embrace diverse people and ideas to drive better outcomes

We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.