Home-Based QA Compliance Coordinator at Delegate CX in Philippines

Home-Based QA Compliance Coordinator Location: Remote, Philippines It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Number of Openings: 1 Are you a detail-oriented professional with a passion for product safety, compliance, and quality assurance? We’re looking for a Home-Based QA Compliance Coordinator to join our DCX team. In this role, you will support a U.S.-based company by ensuring products meet company, regulatory, and international compliance standards. This is a great opportunity to contribute to a growing organization while developing your expertise in compliance, product safety, and global sourcing operations. REQUIRED CORE COMPETENCIES Communication Skills: Able to convey information clearly while maintaining a problem-solving mindset. Organizational Strength: Strong multi-tasking, prioritization, and advanced organization skills. Collaboration: Works well in a team environment while maintaining independence in task execution. Detail Orientation: Accurate with detailed information and highly organized. Analytical Thinking: Able to research, assess, and apply regulatory and compliance requirements. Professionalism: Positive, outgoing personality with a strong sense of integrity and partnership. WHAT YOU WILL DO Ensure all inbound materials ordered comply with policy, including ensuring vendor documentation is updated and product documentation is also updated; if not, communicate with the vendor at the time of purchase order to gather documents and upload them in the right place in Tracegains Verify all inbound material receiving attachments to comply with the company's policy; if missing, coordinate with the receiving team to get updated documents. Manage claims for freight and  damages directly with vendors Enter final pricing and support accounting for verification of purchase orders Support QA as needed Support purchasing as needed WHAT WE LOOK FOR Education: Bachelor’s Degree in Business Administration, Supply Chain Management, Compliance, or related field (or equivalent work experience). Experience: 1–2 years of relevant work experience in compliance, product safety, or quality assurance. (Background in accounting or QA is a plus) Language Proficiency: Strong verbal, written, and English communication skills. Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hour Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, SharePoint, Outlook). Experience with Tracegains is a plus, but not necessary. WHAT WE OFFER Salary Range: PHP 35,000 – 40,000 Industry: Bakery & Pastry (Food Manufacturing) Job Type: Full-time Work Shift: 8:30 AM – 5:00 PM EST (USA) Workdays: Monday through Friday (USA) BENEFITS OF WORKING WITH US ​Industry-leading salary packages Permanent work-from-home setup Company equipment provided Internet stipends upon regularization HMO Coverage PTO credits and service incentive leaves Major spring and winter company live events Monthly employee appreciation virtual events Company-provided career skills training courses A company culture focused on your personal and professional growth WHO WE ARE DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!