Marketing and Communications Event… at Delaware North · Boston

Overview:

Delaware North Boston Holdings is hiring a part-time Marketing and Communications Event Ambassador to join our team at TD Garden in Boston, Massachusetts.

The role involves providing on-site marketing and communications support for all TD Garden events, including escorting media, assisting with artist welcome activations, capturing and publishing event content, and engaging with social media followers. Ideal candidates must be professional, organized, and experienced in marketing and communications, with a flexible schedule to work nights, weekends, and holidays.

 

Additional Details:

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Unit Description:

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

Responsibilities:

• Serve as on-site TD Garden media/press representative to escort approved media to and from designated positions (varies by event)
• Provide support to the operations manager on duty for back-of-house/artist welcome activations (i.e., proper signage installed, artist welcome gifts arranged)
• Capture content (video and photos) at the event to be used for marketing and communications purposes
• Publish content to TD Garden social platforms in real time, with approval from Marcomms staff
• Monitor inbound conversation and leverage engagement opportunities as previously determined by parameters set forth by the TD Garden marcomms team
• Share any conversation with the guest ambassador team at TD Garden to manage on-site execution of in-person engagement/follow-up
• Respond / reply / engage with our social fans and followers during events
• Assist the TD Garden / Boston Bruins digital team with the collection of photos/content to be used for the promotion of games and/or events before, during, or after such events

Qualifications:

• Demonstrate high professionalism: organized, reliable, honest, strong communication and interpersonal skills
• Previous experience in marketing, communications, and social engagement is required
• Flexible schedule to work nights, weekends, and holidays
• Proficiency in handling cameras and other equipment for capturing content.

Physical Requirements:

• Ability to move around the arena, including escorting media and navigating various event locations
• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock to 50 pounds occasionally
• Exposure to moderate to high environmental noise levels during busy times