Sales Development Representative (SDR) at Decagon in San Francisco, CA

Summary: Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. The Sales Development Representative (SDR) will be responsible for identifying and qualifying new sales opportunities, collaborating with the marketing team, and growing the customer base through various outreach methods. Responsibilities: - Source new sales opportunities through inbound qualification and outbound outreach - Reach out to potential customers through various channels including cold calling, email, and social media - Grow top of sales funnel through warm and cold outbound campaigns - Research companies, identify key players, and work with Account Executives on pipeline generation strategies - Collaborate with the marketing team to align on campaigns and messaging - Stay up-to-date with product offerings and industry trends - Learn critical sales skills, such as leading effective discovery calls, cold calling, objection handling, articulating and selling value, prioritization and time management, and more Required Qualifications: - Have a high level of interest in growing your career in a customer-facing role - Have strong communication skills, both verbal and written - Are genuinely curious about understanding customers' business challenges - Are dedicated to tracking and improving performance and efficiency on a daily basis - Exhibit a sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes - Are self-motivated with a drive to succeed and knack for building relationships - Source new sales opportunities through inbound qualification and outbound outreach - Reach out to potential customers through various channels including cold calling, email, and social media - Grow top of sales funnel through warm and cold outbound campaigns - Research companies, identify key players, and work with Account Executives on pipeline generation strategies - Collaborate with the marketing team to align on campaigns and messaging - Stay up-to-date with product offerings and industry trends - Learn critical sales skills, such as leading effective discovery calls, cold calling, objection handling, articulating and selling value, prioritization and time management, and more Preferred Qualifications: - Have 1-2 years of experience in a customer-facing or quota-carrying role - Have prior CRM experience (preferably Salesforce) - Find ways to stay up on the latest trends in AI - Have experience with tech Required Skills: Sales Development, CRM experience Nice-to-Have Skills: Customer relationship building Benefits: Medical, dental, and vision benefits, Take what you need vacation policy, Daily lunches, dinners and snacks in the office to keep you at your best