Sales Development Representative (SDR) at Decagon in New York, NY

Summary: Decagon is a leading conversational AI platform that empowers brands to deliver exceptional customer experiences. They are seeking a driven Sales Development Representative (SDR) to identify and qualify new sales opportunities for their innovative AI solutions, contributing to the growth of their customer base. Responsibilities: - Source new sales opportunities through inbound qualification and outbound outreach - Reach out to potential customers through various channels including cold calling, email, and social media - Grow top of sales funnel through warm and cold outbound campaigns - Research companies, identify key players, and work with Account Executives on pipeline generation strategies - Collaborate with the marketing team to align on campaigns and messaging - Stay up-to-date with product offerings and industry trends - Learn critical sales skills, such as leading effective discovery calls, cold calling, objection handling, articulating and selling value, prioritization and time management, and more Required Qualifications: - Have a high level of interest in growing your career in a customer-facing role - Have strong communication skills, both verbal and written - Are genuinely curious about understanding customers' business challenges - Are dedicated to tracking and improving performance and efficiency on a daily basis - Exhibit a sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes - Are self-motivated with a drive to succeed and knack for building relationships Preferred Qualifications: - Have 1-2 years of experience in a customer-facing or quota-carrying role - Have prior CRM experience (preferably Salesforce) - Find ways to stay up on the latest trends in AI - Have experience with tech Required Skills: Sales experience, CRM experience Important Skills: Outbound outreach Nice-to-Have Skills: Customer relationship building, Entrepreneurial mindset Benefits: Medical, dental, and vision benefits, Take what you need vacation policy, Daily lunches, dinners and snacks in the office to keep you at your best