Sales Operations Analyst at Dealer Tire in Ohio

Summary: Dealer Tire is a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. They are seeking a Sales Operations Analyst I to gather and manage data, support the sales team with reporting and analysis, and facilitate the implementation of sales processes. The role involves collaborating with the sales team to identify performance opportunities and improve operational efficiency. Responsibilities: - Define the goals of analysis activities, and coordinate the collection of appropriate data from databases—understand and assess business situations from an information perspective - Evaluate, improve, and build on existing information schemas—work to make operations data accessible and useful across the sales team - Collaborate with sales team members to identify and pursue performance opportunities - Interpret reports and assist sales staff and sales management in understanding underlying data and analysis - Support the account maintenance process to ensure all information is accurate and available - Maintain & audit critical sales data through the appropriate IT systems and departments - Take ownership of assigned areas for reporting and analysis - Internal end-user point-of-contact for ad hoc information requests—assemble and distribute operational reports and performance metrics - Support the automation of reporting, and the building of new metrics and dashboards - Support the sales team with data questions and/or issues that need resolution - Work collaboratively with members of the sales team to analyze data and possible implications - what's the situation mean & what to do - Contribute to the evaluation and development of new capabilities - Assist with initiatives to enhance, improve or correct system functionality - Participate in the development and pilot of sales processes, approaches and methods to understand what works and help determine long term solutions to support the sales team - Help facilitate group meetings, coordinate feedback, testing and promotion in support of projects - Other Duties as Assigned Required Qualifications: - Bachelor's degree required, preferably in Business, Mathematics, Engineering or related field - Ability to work as a team player towards mutual goals - Well organized, self-starter who eagerly approaches new challenges - Demonstrates good interpersonal, verbal and written communication, and time management skills - Ability to deliver under tight deadlines in rapidly changing business environment - Proficient in MS Office (Excel, Word, Power Point) - Problem Solving - Agility - Initiative - Communication - Relationship Building Preferred Qualifications: - 1-2 years of experience in a related field preferred - Experience with programming languages for statistics and automation (R or Python) is a plus - Familiarity with data-access languages (SQL, SOQL) is a plus - Familiarity with OBIEE, Salesforce or Google Analytics platforms is a plus Required Skills: MS Office, Excel, Word, PowerPoint, R, Python, SQL, SOQL, OBIEE, Salesforce, Google Analytics Benefits: Commission, Bonus, Profit sharing, Paid time off, Medical, Dental, Vision, 401k match (50% on the dollar up to 7% of employee contribution)