Emergency Services Technician - Emergency Room - Gateway

Campus: Gateway
Unit: Emergency Department (ED)
Shift: Evenings

Thrive in a Fast-Paced Environment Where Every Day Makes a Difference

Are you energized by variety, teamwork, and the opportunity to help patients during critical moments? As a Patient Care Technician (PCT) in the Emergency Department at Deaconess Gateway, you'll be an essential member of a multidisciplinary team that delivers compassionate, high-quality care to patients with a wide range of medical needs.

This is an outstanding opportunity for individuals interested in healthcare careers who want to gain hands-on clinical experience, develop valuable patient care skills, and work alongside experienced emergency medicine professionals in a dynamic setting.

What You'll Do

Working under the direction of a Registered Nurse, you'll provide direct patient care and support services that contribute to patient comfort, safety, and positive outcomes. Responsibilities include:

• Assisting patients with personal care needs and activities of daily living
• Monitoring and documenting vital signs and patient observations
• Supporting patient comfort, safety, and mobility throughout their emergency department stay
• Assisting with treatments, procedures, and basic life support activities as directed by the care team
• Communicating important patient observations and changes in condition to nursing staff
• Helping maintain efficient patient flow in a fast-paced emergency environment
• Upholding patient rights, dignity, and confidentiality in every interaction

As a frontline caregiver, you'll play a key role in ensuring patients receive timely, compassionate care when they need it most.

Why You'll Love This Unit

The Emergency Department is one of the most exciting and rewarding areas in healthcare. Team members care for patients of all ages and backgrounds, presenting with a wide variety of illnesses, injuries, and urgent medical conditions.

What makes this opportunity unique:

• Exposure to a broad spectrum of patient conditions and medical situations
• Fast-paced environment that strengthens critical thinking, adaptability, and problem-solving skills
• Opportunities to work closely with nurses, physicians, advanced practice providers, and emergency care specialists
• Specialized emergency department training and orientation designed to support your success
• Development of valuable clinical skills that can serve as a foundation for future healthcare careers
• Collaborative team culture focused on providing exceptional patient care
• Every shift offers new challenges, learning opportunities, and meaningful patient interactions

If you enjoy staying active, thinking on your feet, and working as part of a highly coordinated team, the Emergency Department offers an unmatched learning experience.

Professional Development Opportunities

We are committed to helping team members grow and succeed. In addition to department-specific orientation and training, you'll have opportunities to develop specialized skills through:

• Basic Dysrhythmia Certification
• Emergency Department Orientation Program
• Hospital-based education and competency development
• Optional Advanced Splinting Training
• Ongoing learning opportunities in emergency patient care

Qualifications

Required

• High school diploma or equivalent (GED)
• Must be at least 18 years of age
• Basic Life Support (BLS) Healthcare Provider certification within six months of hire
• Basic Dysrhythmia Class within six months of hire
• Successful completion of:
  • PCT classes as required by the unit
  • Emergency Department orientation program
  • Required hospital classes and competencies
• Ability to safely lift and/or move up to 50 pounds with or without reasonable accommodation

Preferred

• Previous healthcare experience is helpful but not required

Build Your Future in Emergency Care

Whether you're beginning your healthcare journey or looking to expand your clinical experience, the Emergency Department offers an exciting opportunity to develop your skills, work alongside exceptional healthcare professionals, and make a meaningful impact on patients during some of their most critical moments.