Director Oncology Kentucky Region at Deaconess… · Madisonvi…

DIRECTOR ONCOLOGY KENTUCKY REGION KY Regional Director of Oncology COE – Deaconess Health System Deaconess is seeking a dynamic and strategic KY Regional Director of Oncology Centers of Excellence (COE) to lead oncology operations across the Kentucky region. This role provides 24/7 accountability for service line performance and ensures excellence in quality, safety, patient experience, financial stewardship, and workforce engagement across medical oncology, surgical oncology, radiation oncology, and infusion services. Key Responsibilities • Strategic & Operational Leadership: • Direct regional oncology clinics, infusion centers, and radiation services. • Lead service line strategy, growth initiatives, and market development. • Serve as the primary liaison between oncology providers and system leadership. • Build strong physician partnerships to support alignment and engagement. • Represent the region in organizational strategy meetings and external collaborations. • Establish clear accountability, performance metrics, and productivity standards. • Clinical Practice & Performance • Ensure high‑quality patient care and optimal clinical outcomes. • Partner with physicians and clinical leaders to maintain standards of practice. • Identify patient needs, trends, and opportunities for new programs or services. • Support staff competency, education, and clinical development. • Quality, Safety & Compliance • Translate organizational initiatives into department goals. • Lead quality improvement projects and monitor patient satisfaction. • Ensure compliance with regulatory and accreditation standards (ACHC, Joint Commission, CoC, state requirements). • Use data, evidence‑based practice, and workflow optimization to improve operations. • Customer Loyalty & Experience • Use patient, staff, and physician feedback to drive service improvements. • Respond to concerns, identify trends, and implement corrective actions. • Strengthen relationships through rounding, communication, and service recovery. • Human Resources & Workforce Engagement • Recruit, hire, develop, and retain qualified staff and providers. • Foster a healthy work environment and model effective communication. • Provide coaching, conflict resolution, and professional development opportunities. • Monitor staff satisfaction and implement improvement strategies. • Fiscal ManagementDevelop and manage operating and capital budgets. • Monitor financial performance and resource utilization. • Identify opportunities to reduce costs and enhance revenue without compromising care. • Oversee long‑range financial planning and capital equipment needs. Qualifications: • Bachelor’s degree in Nursing, Healthcare Administration, or related field required. Master’s degree (MBA, MSN, MHA) preferred. • Minimum 3 years of leadership experience; hospital management preferred. • Strong leadership, communication, and problem‑solving skills. • Ability to collaborate effectively across disciplines and build strong professional relationships.