Tele Collection Executive at DBS MINTEK… · Turbhe

Job Title: Customer Support Executive

Collection Process- VI Postpaid

Department - Collections

NO Target

Job Summary:

Responsible for contacting customers to collect overdue payments, resolve disputes, and maintain positive customer relationships.

Key Responsibilities:

1. Connect customers via phone/email to collect outstanding payment

2. Investigate and resolve customer disputes and queries.

3. Negotiate payment plans and settlements.

4. Update customer records and accounts.

5. Meet/exceed collection targets and quality metrics.

6. Collaborate with internal teams (e.g., sales, customer service).

7. Maintain confidentiality and adhere to company policies

Skills-

1. Basic Computer knowledge

2. Basic Excel

3. communication skill

Eligibility-

Minimum 10th pass,

age- 18+

DBS Mintek Pvt Ltd , Arihant Aura B-Tower 6th floor Office Bing, Opposite to Turbhe Railway Station, Thane - Belapur Rd, Turbhe Navi Mumbai, Maharashtra 400705

Regards,

Sayali Deshmukh

Sr. HR Executive

9172895302

DBS Mintek Private Limited

Pay: ₹12,000.00 - ₹17,000.00 per month

Benefits:

• Paid time off

Work Location: In person