Revenue Specialist I (ROPS) at DaVita in Provo, UT

Revenue Specialist I (ROPS) Location: 09504 - Utah Remote Posting Date 04/24/2026 1055 N 500 WSte 221, Provo, Utah, 84604-3305, United States of America What Will You Do? This position performs revenue cycle duties including but not limited to: Advocating for patient. Assisting patient to update their primary insurance ensuring the timely and accurate submission of insurance claims collecting payment on outstanding patient balances. Example of daily responsibilities includes: Perform duties for revenue operations department related to either medical insurance billing, collections or patient access Communicate with patients and insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics Review and submit system setup requests to appropriate teams to ensure center and payer information is loaded into the billing system for accurate billing Respond timely and accurately to payer communications Collaborate with other revenue operations teams to ensure seamless processes across teams Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information Help identify process changes and opportunities for continuous improvements Maintain current patient account information at all times Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies Other duties could include: May be asked to work overtime as needed Attend team meetings, phone conferences, and training as needed Know, understand and follow teammate guidelines, employment policies, and department or company procedures Experience and required skills Excellent communication skills: (Written & Verbal). The position involves regular communication with insurance payors, employers, or other teams. Excellent decision making and problem-solving skills: Patient account and every insurance payor is different. The ability to think through a situation and carefully identify the best action to take is critical to be successful at this role Ability to adapt quickly and manage stress:Our environment can change quickly on a daily basis. Adapting and managing stress is important for success Relationships Building: Working in teams and with other departments is central to this position Minimum Qualifications High school diploma or equivalent Basic computer skills and proficiency in MS Word, Excel, and Outlook Must have ROPS revenue cycle management experience Training provided by DaVita: Knowledge of revenue cycle, insurance rules, and regulations for federal, state, and/or managed care payers in multiple states Knowledge of medical billing and reimbursement practices Usage of DaVita billing and reimbursement systems Basic medical reimbursement terminology Basic knowledge of healthcare reimbursement accounting principles DaVita offers: Flexible scheduling Fun and positive work environment Competitive “pay for performance” pay structure Generous PTO and comprehensive benefits package Here is what you can expect when you join our Village: A "community first, company second" culture based on Core Values that really matter. Clinical outcomes consistently ranked above the national average. Award-winning education and training across multiple career paths to help you reach your potential. Performance-based rewards based on stellar individual and team contributions. A comprehensive benefits package designed to enhance your health, your financial well-being and your future. Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation Our Core Values Service Excellence Integrity Team Continuous Improvement Accountability Fulfillment Fun To apply, visit our careers page at https://careers.davita.com What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-TT1 At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Wage Range for the role is $19.50 - $23.00 per hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.