Rooms Division Intern at Davidson Hospitality Group in Charleston, SC

Summary: Davidson Hospitality Group is a full-service hospitality management company overseeing hotels and restaurants. They are seeking an Intern in Rooms Division to gain hands-on experience in room operations, assist with guest services, and collaborate with hotel teams to ensure exceptional guest experiences. Responsibilities: - Assist with guest check-ins and check-outs - Coordinate room assignments and ensure accurate record keeping - Provide exceptional customer service and respond to guest inquiries and requests - Assist with maintaining cleanliness and orderliness of guest rooms and public areas - Collaborate with the housekeeping and maintenance teams to address guest issues and ensure room readiness - Learn and understand the hotel's reservation and property management systems - Participate in training programs and shadowing opportunities to gain knowledge and skills - Embrace opportunities to assist in other areas of hotel operations Required Qualifications: - Currently pursuing a degree or diploma in hospitality, hotel management, or a related field - Enthusiasm for the hospitality industry and a strong desire to learn - Excellent communication and interpersonal skills - Friendly and outgoing personality - Ability to multitask and work in a fast-paced environment - Attention to detail and commitment to providing exceptional guest experiences - Flexibility to work various shifts, including evenings, weekends, and holidays - Basic computer skills and familiarity with office software Required Skills: Guest check-in and check-out, Room assignment coordination, Hotel reservation systems, Property management systems, Office software Benefits: Multiple Tiers of Medical Coverage, Dental & Vision Coverage, 24/7 Teledoc service, Free Maintenance Medications, Pet Insurance, Hotel Discounts, Tuition Reimbursement, Paid Time Off (vacation, sick, bereavement, and Holidays), 401K Match