J1 Intern - Front Desk at Davidson Hospitality Group in US-IL-Chicago

Summary: Davidson Hospitality Group is a full-service hospitality management company seeking a Front Desk Intern at Hotel Zachary in Chicago. The role involves greeting guests, assisting with check-in and check-out procedures, and ensuring guest satisfaction while learning about front desk operations and reservation management. Responsibilities: - Greet and welcome guests with a friendly and professional demeanor - Assist guests with check-in and check-out procedures - Handle guest inquiries and provide accurate information about the hotel's facilities, services, and local attractions - Ensure guest satisfaction by promptly addressing concerns or requests - Assist in managing reservations and updating guest profiles - Collaborate with other departments to ensure seamless guest experiences - Maintain cleanliness and organization at the front desk area - Continuously learn and develop skills under the guidance of experienced team members Required Qualifications: - Enrolled in a hospitality management or related program - Strong communication and interpersonal skills - Customer-oriented with a positive and friendly attitude - Ability to multitask and work effectively in a fast-paced environment - Attention to detail and a high level of professionalism - Flexibility to work weekends and holidays - Eligibility for internship program based on university or college requirements Preferred Qualifications: - Proficiency in Microsoft Office Suite and hotel reservation software is a plus Required Skills: Microsoft Office Suite, Hotel reservation software Benefits: Multiple Tiers of Medical Coverage, Dental & Vision Coverage, 24/7 Teledoc service, Free Maintenance Medications, Pet Insurance, Hotel Discounts, Tuition Reimbursement, Paid Time Off (vacation, sick, bereavement, and Holidays), 401K Match