Senior Vice President, Account Management at Datavant in UNITED

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Position Overview:

The Senior Vice President, Account Management (SVP, AM) is the senior people leader accountable for Datavant’s strategic account management organization within an assigned segment, region, or portfolio. This role owns retention, renewal performance, executive coverage, and the effectiveness of Account Management as a discipline. The SVP ensures that customer relationships scale with Datavant’s growth while remaining tightly aligned to Service Delivery execution, Product strategy, and financial objectives.

This role is responsible not only for customer outcomes, but for building a high-performing AM organization, including talent development, operating rigor, escalation discipline, and consistent value delivery across accounts.

Key Responsibilities:

• Lead and develop Vice Presidents and Account Management leaders; set clear expectations and performance standards
• Own portfolio-level retention, renewals, expansion performance, and revenue predictability
• Establish and enforce Account Management operating standards (account planning, QBRs, escalation management, VOC)
• Ensure disciplined executive coverage and multi-threading across provider systems
• Translate Voice of Customer themes into prioritized inputs for Product, Service Delivery, and enterprise planning
• Partner with Service Delivery leadership to align customer expectations with execution reality and performance narratives
• Drive adoption of Datavant’s digital solutions, global workflows, and modernized delivery models across accounts
• Own escalation governance for high-risk or multi-account issues and ensure root-cause resolution
• Partner with Finance on margin management, renewal economics, and portfolio health
• Represent Account Management in enterprise forums and transformation initiatives

Success Measures

• Predictable retention and renewal outcomes across the portfolio
• Strong executive customer advocacy and trust
• High-performing, engaged Account Management leadership bench
• Clear VOC influence on roadmap and enterprise priorities

Qualifications:

• Bachelor’s degree required; MBA or advanced degree preferred
• 12–15+ years experience in healthcare account management, services, or commercial leadership
• Demonstrated success leading customer-facing teams at scale
• Strong executive presence and ability to influence internally and externally
• Deep understanding of provider economics, regulated healthcare environments, and HIPAA requirements
• Proven ability to balance customer advocacy with operational and financial discipline
• Experience leading through transformation and operating model change
• Ability to travel up to 50–75%

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.

The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:

$240,000—$300,000 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

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