Health Information Specialist I-Entry Level-6689 at Datavant · Atlanta

Summary: Datavant is the data collaboration platform trusted for healthcare, aiming to make the world's health data secure, accessible, and actionable. The Health Information Specialist I is responsible for processing medical record requests while ensuring compliance with privacy regulations and providing excellent customer service. Responsibilities: - Receive and process requests for patient health information in accordance with Company and Facility policies and procedures - Maintain confidentiality and security with all privileged information - Maintain working knowledge of Company and facility software - Adhere to the Company's and Customer facilities Code of Conduct and policies - Inform manager of work, site difficulties, and/or fluctuating volumes - Assist with additional work duties or responsibilities as evident or required - Consistent application of medical privacy regulations to guard against unauthorized disclosure - Responsible for managing patient health records - Responsible for safeguarding patient records and ensuring compliance with HIPAA standards - Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record - Ensures medical records are assembled in standard order and are accurate and complete - Creates digital images of paperwork to be stored in the electronic medical record - Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately - Answering of inbound/outbound calls - May assist with patient walk-ins - May assist with administrative duties such as handling faxes, opening mail, and data entry - Must meet productivity expectations as outlined at specific site - May schedules pick-ups - Other duties as assigned Required Qualifications: - High School Diploma or GED - Ability to commute between locations as needed - Able to work overtime during peak seasons when required - Basic computer proficiency - Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis - Professional verbal and written communication skills in the English language - Detail and quality oriented as it relates to accurate and compliant information for medical records - Strong data entry skills - Must be able to work with minimum supervision responding to changing priorities and role needs - Ability to organize and manage multiple tasks - Able to respond to requests in a fast-paced environment Preferred Qualifications: - Experience in a healthcare environment - Previous production/metric-based work experience - In-person customer service experience - Ability to build relationships with on-site clients and customers - Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders Required Skills: Release of Information (ROI) processing, Medical record management, HIPAA compliance, Electronic Health Record (EHR) systems, Data entry, Use of office equipment phones, Use of office equipment fax machines, Use of office equipment printers, Medical privacy regulations Benefits: Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance, Post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc., Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion., Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.