AML - Account Manager at Darling Ingredients in Cambridge, Ontario, CA

We’re looking for a relationship-driven Account Manager to serve as the primary point of contact for our clients. In this role, you’ll manage client accounts, ensure satisfaction, identify growth opportunities, and work closely with internal teams to deliver excellent service and results.

Key Responsibilities

• Manage and grow a portfolio of client accounts
• Act as the main point of contact for clients, building strong, long-term relationships
• Understand client needs, goals, and challenges to deliver tailored solutions
• Coordinate with internal teams (sales, marketing, operations, support) to ensure smooth execution
• Monitor account performance and proactively address issues or risks
• Identify upsell and cross-sell opportunities to drive revenue growth
• Prepare reports, presentations, and account reviews for clients
• Ensure client satisfaction and retention through consistent communication and follow-up

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent experience)
• Proven experience as an Account Manager, Client Success Manager, or similar role
• Strong communication, negotiation, and relationship-building skills
• Ability to manage multiple accounts and priorities simultaneously
• Problem-solving mindset with a customer-first approach
• Proficiency with CRM tools and standard business software

Preferred Skills

• Experience in [industry, e.g., SaaS, marketing, finance, agency, etc.]
• Data-driven decision-making and reporting skills
• Ability to work cross-functionally in a fast-paced environment

What We Offer

• Competitive salary and performance-based incentives
• Opportunities for career growth and professional development
• Collaborative and supportive team culture
• [Benefits, remote options, flexible schedule, etc.]

About the Team

Darling International Canada Inc. is committed to building a workforce that reflects the diversity of the communities where our facilities are located. We actively seek qualified individuals with the skills and knowledge to support an inclusive manufacturing environment. Darling is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with provincial accessibility legislation. The Human Resources Department will work with applicants requesting accommodation at any stage of the hiring process. This document is available in an alternate format upon request. We thank all applicants; however, only those selected for an interview will be contacted.

This job posting reflects a current vacancy within our organization.

AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified recruiters, and all screening and hiring decisions are made solely by the hiring team.

About the Company

We’re one of the world’s leading practitioners of circularity, transforming materials from the animal agriculture and food industries into valuable ingredients. Ingredients that nourish people, feed animals and crops, and fuel the world with renewable energy.