Car Sales Representative at DARCARS… · Temple…

Summary: DARCARS of Temple Hills is now hiring a Car Sales Representative to join our team. In this role, you will be responsible for selling new and used vehicles, delivering exceptional customer service, and achieving DARCARS' sales objectives. Responsibilities: - Conducts business in a professional and ethical manner - Follows DARCARS approach to selling (including but not limited to): - Greets customers with a welcoming attitude and listens to their needs - Describes operations and features of vehicles matching customer’s needs via in-person or virtually - Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.) - Suggests optional equipment, features, warranties, for customer to purchase - Correctly computes and quotes sales price - Works with finance team to obtain financing, as needed - Completes all necessary paperwork - Arranges for delivery and registration of the vehicle - Addresses all customer concerns and ensures customer is satisfied - Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment - Must be able to make an effective demonstration ride on a planned route - Develop and maintain future prospect and customer follow-up system - Participates in all required brand and DARCARS training - Utilizes and familiar with online digital retailing selling tools - May be required to use video tools to assist customers virtually with car buying process - In conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goals - Complies with DARCARS policies and procedures - Other duties as assigned Required Qualifications: - Strong communication skills with both customers and DARCARS employees - Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers - Demonstrated commitment to customer service - Comfortable using video tools, Facetime, etc., to assist customers - Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions - Be able to work in a fast-paced environment - Be a team player - Must be able to work a flexible schedule, evenings and weekends - Must have a valid driver's license and acceptable safe driving record - High school diploma or equivalent (GED) - Must be at least eighteen years of age - Must be able to pass pre-employment screen (background) Preferred Qualifications: - Ability to speak multiple languages (Spanish and Chinese) is a plus! - Previous sales experience preferred but not required Required Skills: Video Tools, Digital Retailing Selling Tools Benefits: Comprehensive Benefits Plan including 401k, Employee discounts on vehicle purchases, parts and service repairs, Opportunities to join our community service initiatives, Internal career advancement opportunities