Senior Business Analyst for Credit Journey… at Danske Bank · Vilnius

Are you motivated by simplifying complex credit processes and turning business needs into high-quality digital solutions? Join Credit Journey Tribe and help us remove friction from the credit journey for customers and advisors across the Nordics.

In Credit Journey Tribe at Danske Bank, we support customers and advisors with core credit and decisioning capabilities, enabling our customers to fulfil their dreams with seamless credit decisions across channels.

Join Credit as a Service Nordics

We are looking for a Senior Business Analyst to join our Credit as a Service Nordics squad. The squad’s mission is to orchestrate and standardise the credit application process, enabling more harmonised, efficient and scalable credit journeys in Sweden and Finland.

You will help shape the design, development and enhancement of an orchestration-based credit platform, drawing on your credit domain knowledge and ability to translate complex business needs into clear, actionable requirements.

This role plays a critical part in orchestrating the end-to-end credit process and ensuring seamless integration across multiple systems, including exposure, lending authority, decisioning, collateral, documentation and financing processes.

As a Senior Business Analyst, you will be an integral part of one of our cross-functional squads in Credit Journey Tribe. We work together to solve complex challenges, support one another and celebrate shared victories, creating a culture of teamwork and purpose.

Beyond your squad, you will also join our Business Analyst chapter – a community of dedicated professionals focused on collaboration, knowledge sharing and continuous learning. As a chapter member, you will help to share best practices across the Tribe and gain access to a strong network of skilled colleagues who support your professional growth.

Your responsibilities

As a Senior Business Analyst, you will work closely with stakeholders across credit, risk, underwriting, operations and IT to bridge business needs and technical implementation.

You will contribute to future-proofing the bank’s credit capabilities, mitigating credit risk and improving customer and advisor experiences across markets.

Your responsibilities will include:

• Drive collaboration with stakeholders to understand business needs, elicit and refine requirements, and recommend solutions that create measurable value
• Analyse current processes to identify gaps and pain points, and design future processes that improve the advisor and customer experience
• Translate business needs into clear requirements, process descriptions and solution proposals that support development and decision-making
• Partner with developers and other squad members to design, document and deliver solutions tailored to customer and business needs
• Ensure high-quality standards by contributing to reviews, testing and continuous improvement initiatives
• Build strong relationships across organisational levels and borders, acting as a trusted liaison between business and technology stakeholders
• Take a holistic view of challenges, identify operational and business risks, and recommend effective solutions
• Contribute to our agile culture by being curious, open to challenges and proactive in sharing ideas with your team

Your skills and strengths

We are looking for someone who combines business understanding, analytical strength and a collaborative mindset. You bring solid stakeholder management capabilities, strong facilitation and communication skills, and a commitment to delivering value for customers, advisors and colleagues.

• A strong analytical and problem-solving mindset, with the ability to structure and simplify complex challenges
• Solid knowledge of or experience with credit processes within the Nordic countries.
• A structured and methodical approach that ensures quality, consistency and clear documentation
• 4+ years of experience as a Business Analyst or in a similar role
• Ability to work confidently with business and technology stakeholders and translate between business processes and technical implementation

It is a plus if you have

• Experience with API-based systems, microservices architecture and how multiple systems interact in credit decisioning flows
• Knowledge of data interchange formats such as JSON and XML, including how data structures support APIs and business objectives
• Experience with Camunda and BPMN

Life at Danske Bank

At Danske Bank, we are committed to creating a supportive and inspiring environment where you can thrive and grow – both professionally and personally. Our culture is rooted in three key commitments: Team Up, Be Open, and Own It. These commitments guide how we collaborate, share ideas, and empower one another to make a meaningful impact.

We offer:

Monthly salary range from 3920 EUR to 5880 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

• Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
• Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
• Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
• Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
• Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

See all the benefits HERE.

Your job function (position) in the job contract will be Technology Business Solutions.

If you are motivated by making complex credit journeys simpler, more scalable and more customer-friendly, we would be excited to hear from you. Join us and help shape the future of credit capabilities across the Nordics.

If you have any questions about the role, feel free to reach out to Louise Annette Bergkvist.

We are looking forward to receiving your application.