Danone→
Product Specialist - Adult Portfolio (Memory… at Danone · AU-WA-Per…
Job Description
Product Specialist - Adult Portfolio (Memory & Aged Care)
Short Intro and About the Job
WA Product Specialist - Adult Portfolio (Memory & Aged Care)
Permanent | Hybrid Working | Australia
- Join Danone, a global leader in health-focused food and specialised nutrition
- Drive awareness and recommendation of our Adult Healthcare Nutrition portfolio across Memory and Aged Care
- Partner with healthcare professionals to improve patient outcomes through evidence-based nutritional solutions
ABOUT THE ROLE
Danone is seeking a passionate and commercially focused Product Specialist - Adult Portfolio (Memory & Aged Care) to join our Healthcare Nutrition team.
Reporting to the Regional Manager, you will be responsible for engaging with Specialist Healthcare Professionals, General Practitioners, Memory Clinics, and key stakeholders to drive recommendation and adoption of our Adult Healthcare Nutrition portfolio.
This is a field-based role that combines clinical knowledge, customer engagement, and territory management to support business growth while helping improve outcomes for patients and carers.
KEY RESPONSIBILITIES
Healthcare Professional Engagement
- Build strong relationships with Specialist Healthcare Professionals, GPs, Memory Clinics, and key stakeholders across your territory
- Educate healthcare professionals on product benefits, clinical evidence, and patient support programs through both face-to-face and digital engagement
- Drive recommendation and adoption of the Souvenaid & Fortisip portfolio through meaningful customer conversations and tailored solutions
- Identify customer needs, address objections, and influence positive changes in healthcare professional behaviour and recommendation practices
Territory Management & Business Growth
- Develop and execute territory business plans aligned with national objectives
- Identify growth opportunities and prioritise customers based on business potential
- Monitor performance against territory goals and implement actions to drive commercial outcomes
- Maintain accurate customer records, activity reporting, and sample management
Customer & Patient Focus
- Develop a strong understanding of patient, carer, and healthcare professional needs and journeys
- Support healthcare professionals in facilitating patient access to products and support programs
- Promote optimal patient pathways and identify opportunities to improve customer experience and business growth
- Act as a trusted partner to customers by providing solutions that improve patient outcomes
Collaboration, Clinical Excellence & Market Knowledge
- Work collaboratively with Medical, Marketing, Market Access, Customer Service, and Commercial Excellence teams
- Support educational meetings, speaker programs, and other customer engagement initiatives
- Maintain a strong understanding of dementia, disease-related malnutrition, the healthcare landscape, and competitor activity
- Confidently communicate scientific and clinical evidence while ensuring all activities are conducted in line with compliance requirements
About You
ABOUT YOU
You are a relationship-focused and results-driven professional with a strong track record of territory management, customer engagement, and commercial success. You are passionate about building trusted partnerships and making a meaningful difference in patient outcomes.
Ideally, you will have:
- A degree in Dietetics, Nutrition, Nursing, Pharmacy, Science, Allied Health, or a related discipline
- Experience within pharmaceutical, medical device, healthcare nutrition, or specialist healthcare sales
- A proven track record of territory management and sales success
- Strong communication, influencing, and stakeholder management skills
- The ability to confidently discuss clinical and scientific information
- Strong planning, organisational, and problem-solving capabilities
- A customer-centric mindset and passion for improving patient outcomes
About Us, We offer and What's next
WE OFFER
At Danone, purpose and performance go hand in hand. We are committed to creating an environment where our people feel empowered, supported and inspired to do meaningful work while growing their careers.
What you can expect
- A collaborative and supportive culture
- Flexible ways of working, including our Friday 3pm finish
- Learning and development opportunities to support your career growth
- Exposure to local, regional, and global stakeholders
- An inclusive workplace where everyone can thrive
Competitive total rewards
- Health, life and salary continuance insurance benefits
- 26 weeks of gender-neutral paid parental leave
- Annual salary reviews and performance-based incentives
- A comprehensive employee benefits program designed to support your wellbeing and financial security
HOW TO APPLY
If this role excites you and you're ready to make an impact, click Apply and submit your CV.
ABOUT US
At Danone, our mission is to bring health through food to as many people as possible. Guided by our purpose of One Planet. One Health, we're proud to be a Certified B Corporation™ and a Great Place to Work®, creating positive impact for people, communities and the planet while fostering a culture where our people can thrive.
DIVERSITY, EQUITY & INCLUSION
We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace where everyone can thrive.