Operations Intern at Daikin Applied Americas in Auburn Hills, MI

Summary: ThermalNetics, Inc is a growth company in the HVAC sector, seeking an Operations Intern to assist with daily administrative and operational tasks. The role provides hands-on experience in the Service and Equipment Sales Departments, allowing the intern to build relationships and gain practical industry knowledge. Responsibilities: - Assist the Service Department with daily administrative and operational tasks within our CTS system - Support work order management, including creating, updating, and closing service tickets - Enter and maintain accurate customer, equipment, and service data in company systems - Assist with scheduling-related tasks and communication between technicians, coordinators, and customers - Help organize service documentation, reports, and project-related files - Review incoming service requests and ensure information is complete and properly documented - Support internal teams with follow-up tasks, status updates, and general coordination activities - Participate in continuous improvement initiatives to help streamline department processes Required Qualifications: - Sophomore or Junior currently enrolled in a bachelor's degree program - Experience in the Microsoft Office Suite (Excel, PowerPoint, and Word) - Strong organizational skills and attention to detail - Ability to manage multiple tasks in a fast-paced environment - Work visa sponsorship is not available for this position - Ability to commute to Auburn Hills, MI Office without relocation Required Skills: Microsoft Excel, Microsoft PowerPoint, Microsoft Word, CTS system