Warranty Sales at D&M Leasing in Fort Worth, TX

D&M Leasing is seeking a dynamic and motivated Warranty and Ancillary Product Sales Representative to join our team. This role focuses on offering aftermarket products to clients, both lease and retail, ensuring a seamless experience from start to finish. You’ll work closely with our Finance and Insurance (F&I) teams to understand and present products while maintaining exceptional customer service standards.

The base salary is $4,000 per month, along with additional bonuses and commissions, offering the potential to earn a six-figure income. This role would be out of our Fort Worth office M-F 8:30-6pm with an hour lunch.

Responsibilities:

• Offer aftermarket products to 100% of clients, including leases and retail deals.

• Learn and master the details of all back-end products and their benefits.

• Understand bank approvals and guidelines to identify eligible products.

• Communicate with lenders and update approvals with aftermarket products independently, without involving sales managers.

• Respond promptly to client inquiries via phone, email, or text with a professional and friendly approach.

• Assist with other F&I functions as needed.

• Collaborate with agents to ensure accurate deal updates and customer satisfaction.

• Use tools like CyberCalc to quote products efficiently.

• Prepare and send customized communication templates to clients.

• Follow up with clients using tailored responses to address objections and provide alternative options.

• Ensure timely processing of deals without creating bottlenecks.

• Provide clear explanations of aftermarket products to clients, addressing any questions confidently.

Qualifications:

• Relevant experience in the auto industry to be able to understand the back end products you are offering.

• Proficient in Excel and reporting tools.

• Exceptional communication skills, both written and verbal.

• High sense of urgency and attention to detail.

• Friendly and bubbly disposition with a strong customer service mindset.

• Ability to work independently while collaborating effectively with internal teams.

• Experience with financial processes, approvals, and customer-facing interactions is a plus.

Benefits:

• Medical, Dental, Vision, and 401k after the orientation period

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