Key Holder at Cycle Gear Inc. in Lafayette, LA

Summary: Cycle Gear Inc. is America’s largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry. As a Key Holder, you will be responsible for providing exceptional customer service, maintaining product knowledge, and assisting with store operations to achieve sales objectives. Responsibilities: - Providing every customer with a great experience - Maintaining a strong sense of product knowledge, and providing customers and team members with in-depth information on product features and benefits - Assisting with, and being knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates - Achieving daily sales objectives as an essential sales leader for the store - Maintaining store aesthetics by cleaning, stocking, organizing and following merchandising plans - Staying up-to-date with brand and product knowledge, company information, sales and company-wide events Required Qualifications: - 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store - 2 years + of sales or customer service experience - A self-starter mentality that consistently delivers an outstanding, personalized retail experience - An open mind, and is eager to learn and be a part of the riding community - Experience with computers and POS systems (particularly RetailPro) Preferred Qualifications: - Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement) Required Skills: Retail sales, Point of Sale (POS) systems, RetailPro software, Motorcycle knowledge, Personalized retail experience, Self-starter mentality Benefits: Uncapped tiered commission structure, based on meeting your sales goal, Additional incentives available, such as SPIFFS, Generous employee discounts on all products, First 5 shifts will be base pay only, so you may focus on learning, Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching, DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire, Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members, Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment, Career opportunities, Exciting opportunities to represent Cycle Gear at special events -- International Motorcycle Show, motocross races, etc.