Cyber Managers Software Services
L1 Technical Support | Chakala | CMSS at Cyber… · Mumbai…
Mid LevelOn-siteMumbai (All Areas)(Chakala)
Skills
Technical SupportIT HelpdeskDesktop SupportTroubleshootingSoftware SupportHelpdeskL1CMS
Job Description
EDUCATION Minimum BE and above . WORK EXPERIENCE. Min of 3 yrs of work experience in Managing Channels Platforms. Technical Skills (Mandatory).
Ability to run simple queries (preferred)
Ensure issues impacting customer experience are quickly identified and escalated.
Experience with ITSM tools (Helix,CRMNext,etc.)
Good analytical and problem-solving skills
Ability to run simple queries (preferred)
Ensure issues impacting customer experience are quickly identified and escalated.
Experience with ITSM tools (Helix,CRMNext,etc.)
Good analytical and problem-solving skills