Senior Manager - Application Development at CVS Health · Massachus…

Senior Manager - Application Development Location: MA - Work from home We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Primary Job Duties & Responsibilities Lead application development and production support delivery for interoperability platforms supporting federal and state regulatory requirements (e.g., CMS Interoperability rules), ensuring solutions built on FHIR standards are reliable, secure, and compliant in production environments. Direct end‑to‑end lifecycle management of application and microservice platforms—including design, development, deployment, and steady‑state production operations—with a strong emphasis on availability, performance, and incident response. Define and execute application development and production support strategies aligned to the enterprise interoperability roadmap, regulatory timelines, and business objectives, with clear ownership for uptime and operational excellence. Oversee planning and delivery of FHIR‑based APIs and microservices, built using cloud‑native patterns on Google Cloud Platform (GCP), including hands‑on leadership of production readiness, go‑live, and post‑deployment stabilization. Establish and govern production support operating models, including on‑call rotations, incident and problem management, root cause analysis (RCA), and continuous service improvement for mission‑critical interoperability services. Provide expert guidance on the selection, implementation, and operational management of interoperability technologies and tools, including: HL7® FHIR (R4+) standards and implementation guides API gateways and service mesh patterns GCP FHIR Store, BigQuery, Pub/Sub, and cloud monitoring/logging tools Define and track KPIs and SLAs across both delivery and operations, including availability, latency, error rates, incident trends, and regulatory compliance measures; uses data‑driven insights to improve reliability and reduce operational risk. Partner closely with business, clinical, compliance, and operations stakeholders to align production support priorities with regulatory deadlines, provider/member experience expectations, and enterprise risk posture. Establish and enforce quality and reliability practices, including automated testing, performance testing, security reviews, code quality gates, and operational readiness reviews prior to production releases. Drive process maturity and continuous improvement by adopting best‑in‑class DevSecOps, SRE, and ITIL‑aligned practices to improve platform resilience, reduce manual intervention, and accelerate incident resolution. Build strong relationships with external vendors, partners, and cloud providers, ensuring interoperability solutions meet contractual, regulatory, and operational commitments in production. Required Qualifications 7-10 years of work experience in a related field 3-5 years of production support management Strong hands‑on experience in software development and production support for distributed systems Working knowledge of FHIR standards, RESTful APIs, and healthcare interoperability concepts Experience developing and operating microservices in a cloud environment, preferably Google Cloud Platform Familiarity with GCP FHIR Store and supporting tooling (logging, monitoring, alerting) Ability to troubleshoot complex production issues, perform root cause analysis, and implement sustainable fixes Adept at execution and delivery, including supporting live systems in high‑availability environments Strong collaboration skills and ability to work effectively across engineering, operations, and compliance teams Demonstrated problem‑solving and decision‑making skills in production scenarios Growth mindset with interest in learning evolving interoperability standards and cloud technologies Education Bachelor's degree preferred/specialized training/relevant professional qualification. Pay Range The typical pay range for this role is: $130,295.00 - $260,590.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 05/02/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.