Manager, Business Consulting at CVS Health in Franklin, TN

Manager, Business Consulting Location: TN - Franklin We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Leads team to develop enterprise-wide and/or cross-functional solutions to address business problems, resulting in initiatives that significantly impact organizational strategy, enabling the organization to be competitive in the marketplace and effectively serve its customers. Collaborates across the organization to optimize the achievement of strategic business objectives to include profitable growth and improved organizational effectiveness. Required Qualifications Coordinates managing day-to-day complex business consultation services to support the organization's goals and objectives. Assists with the development of processes and assignments for researching, collecting, analyzing, compiling data and information for the business consulting department reports. Audits files, reports, and financial records, and manages department record retention. Defines a high degree of customer service by fielding internal and external inquiries, finding resolutions, or redirecting as appropriate. Communicates internally and externally with clients and senior management regarding the organization's goals and objectives. Collaborates with the internal and external department point of contact ensuring concise communication with employees, stakeholders, and members of the senior management. Advises managers regarding current business trends and best practices preparing analysis for senior management, stakeholders, and clients. Coordinates performance appraisals within the business consulting department ensuring compliance and continuous improvement. Administers strategic review processes ensuring continuous improvement, compliance, and high-performance standards are upheld. Designs, develops interventions and facilitates work sessions. Develops and delivers all required analysis, reporting and presentation materials. Gathers, analyzes and synthesizes business intelligence to drive achievement of strategic business objectives. Builds and utilizes diverse internal and external networks, as appropriate, for data gathering and best practice identification. Leverages internal and external networking to drive optimal initiative results and knowledge/best practice transfer. For this role you will need Minimum Requirements 5-7 years work experience in a health insurance setting. Results driven mindset with strong execution skills. Track record of consistently driving measurable results and achieving key performance indicators by proactively identifying opportunities, removing roadblocks, and maintaining a high level of accountability and focus on outcomes in fast paced environment. Demonstrated experience with positive collaboration across teams including Strong verbal and written communication to ensure alignment across the SCOE through a regular cadence. Adept at business intelligence Adept at collaboration and teamwork Adept at growth mindset (agility and developing yourself and others) skills Ability to ensure timely resolution of issues through strong problem-solving skills, with the ability to quickly analyze issues, coordinate cross-functional teams, prioritize tasks, and implement effective solutions to resolve blockers and ensure projects and initiatives stay on schedule and meet deadlines. Preferred Experience Experience working with Medicare Supplement or ancillary products Motivated self-starter Previous Aetna Senior Supplemental Insurance experience a plus Education Bachelors' degree or equivalent work experience Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,300.00 - $132,600.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 05/16/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Additional Locations: Work At Home-Ohio, Work At Home-Texas, Work At Home-Georgia, Work At Home-Oklahoma, Work At Home-Alabama, Work At Home-Arizona, Work At Home-New York, Work At Home-Illinois, Work At Home-Kansas, Work At Home-North Carolina, Work At Home-Florida, Work At Home-Connecticut, Work At Home-Pennsylvania, Work At Home-New Jersey, Work At Home-Louisiana, Work At Home-Kentucky, Work At Home-Tennessee