Payments & Technology Intern at Customersbank in New York City, NY

Payments & Technology Intern Location: New York, NY At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Must be legally eligible to work in the United States without sponsorship, current or future, to be considered. Who is Customers Bank? Customers Bank is a high-performing, digital-forward financial institution committed to innovation, collaboration, and community impact. With a culture rooted in entrepreneurship and continuous learning, we invest deeply in developing the next generation of leaders who will shape the future of banking. Our internship program is a cornerstone of our early-career talent strategy, offering students hands-on experience, executive exposure, and the opportunity to solve real business challenges — including our signature AI Capstone Project. We get you further, faster. You’re known by name. You’re trusted as a builder, advisor, and innovator. We start from a place of possibility. We embrace innovation and challenge convention to create meaningful, lasting impact. We act decisively. We pursue opportunities with urgency and agility, bringing ideas to life quickly and effectively — always with a focus on high-impact outcomes. We own our results. Through effort, resilience, and relentless accountability, we drive measurable success for our clients, communities, and company. We measure what matters. We set high standards, track progress, and hold ourselves accountable to outcomes that truly matter. What you’ll do:  During this 10-week program, you’ll be embedded within a specific business area — such as banking, risk, operations, finance, or technology — working on projects that support real team objectives. You’ll also collaborate with fellow interns on an AI-focused capstone project, participate in professional development programming, and engage with leaders across the organization. Contribute to department assignments aligned to business needs Analyze data, support process improvements, and assist with research Participate in weekly development workshops and executive speaker sessions Work with your intern team to tackle an AI-driven business challenge Present your final project and insights to senior leadership Build meaningful relationships across the bank through networking and team activities What you’ll do – Payments & Technology:  In addition to participating in the broader internship program, you’ll gain hands-on experience supporting the Payments & Technology team across product releases, testing, reconciliation, and strategic payment initiatives. Develop and execute test cases for Finzly platform releases; perform regression and functional testing and document results Monitor releases and maintain release tracking artifacts; assist with process flow mapping and requirements documentation for the Payment Limits Project Execute UAT and validate system behavior against business rules; support analysis of reconciliation data and surface exceptions through structured reporting Respond to internal inquiries related to Finzly and PayRecs; help develop FAQs and reference documentation for team use Participate in requirements gathering sessions and cross-functional working meetings; gain exposure to how payment initiatives move from concept through definition What do you need? Rising senior (Class of 2027) pursuing a bachelor’s degree Interest in banking, financial services, business, technology, or analytics Strong communication, collaboration, and problem-solving skills Curiosity and a willingness to learn in a fast-moving environment Ability to work full-time for the 10-week summer program Authorization to work in the U.S. Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.