Operations Coordinator at Cushman & Wakefield in Phoenix, AZ

Summary: Cushman & Wakefield is seeking a motivated and tech-savvy individual to join their team as an Operations Coordinator with a focus on AI and social media integration. This role supports both brokerage operations and digital marketing efforts, assisting the Managing Principal with recruiting, onboarding, and market activation. Responsibilities: - Assist with recruiting activities, tracking broker pursuits, and maintaining recruiting materials and reports - Coordinate onboarding documentation and support outreach efforts - Help manage structured programs across seasonal terms - Liaise with the companies intern program and market and assist in training and mentoring initiatives - Support adoption and training of internal platforms (e.g., ENGAGE, Integrated Consulting Group) - Track usage and provide feedback on platform effectiveness - Use AI tools for content creation and internal communications - Support social media campaigns and monitor engagement metrics - Stay informed on emerging AI technologies to improve efficiency - Coordinate strategy meetings and assist in tracking goals and market trends - Support implementation of strategic plans in collaboration with internal teams - Organize meetings, town halls, and broker appreciation events - Manage content for internal recognition screens and newsletters - Assist with expense reports, referral tracking, and market share studies - Support special projects involving dashboards, client engagement, and industry outreach Required Qualifications: - Bachelor's degree in business, Marketing, Communications, or related field - 0–3 years of experience in brokerage operations, recruiting, or digital marketing - Strong organizational and project management skills - Excellent written and verbal communication - Proficiency in Microsoft Office, Smartsheet, and collaboration tools (Teams, SharePoint) - Basic understanding of analytics and CRM platforms - Professional, proactive, and collaborative mindset - Interest in emerging technologies and digital trends Preferred Qualifications: - Familiarity with AI tools (e.g., ChatGPT, Jasper, Canva AI) and social media platforms Required Skills: AI tools, Social media platforms Important Skills: Microsoft Office, Collaboration tools, Project management Nice-to-Have Skills: Interest in technology, Written communication, Verbal communication, Organizational skills Benefits: Health, vision, and dental insurance, Flexible spending accounts, Health savings accounts, Retirement savings plans, Life, and disability insurance programs, Paid and unpaid time away from work