BI Analyst / Data Governance at Cushman & Wakefield in Santa Clara, CA

Summary: Cushman & Wakefield is a leading global real estate services firm, and they are seeking a BI Analyst / Data Governance to join their Business Intelligence team. The role involves delivering data analytics and governance to support service lines and clients, including dashboard design, custom analytics, and reporting support. Responsibilities: - Work effectively across all account service lines in coordination with account director and BIAS team to identify client reporting requirements and determine best-fit solutions to resolve reporting needs - Identify opportunities for process improvements on account and implement solutions to close process gaps across all service lines to increase efficiency and efficacy of account team by working closely with service line leads and AD - Implement short term BI solutions to assist with account team reporting needs without impacting the delivery of the long-term roadmap and final solution - Utilize advanced analytics tools to transform data, automate workflows and develop analytical tools - Lead data and reporting governance on the account to ensure analytics platform operates as designed - Perform data assessment and data mapping exercises to support system integration projects - Develop the client specific business glossary, data dictionary, technical documentation and process documentation as required for activities within the data workstream - Provide guidance and training to the account team employees on dashboarding platform, Triana and other analytical tools used on account when applicable - Execute user acceptance testing of feature enhancements in both new releases and new dashboards - Troubleshoot Triana bugs and issues with client specific instance of Triana - Defining the business requirements from the account and client teams for custom reporting and act as the VOC for Triana platform enhancements - Proactively analyse the client’s portfolio and provide support in identifying risks and opportunities - Support data assessment exercise with account team and client while onboarding onto Triana or in preparation for custom reporting solution - Assist with account specific data analysis to ensure consistency in reporting and dashboard requirements across the account and the Triana platform - Partner with the development team to expand the Triana offering through dashboard POCs, tabular model measure development and product feature enhancements - Provide both verbal and written updates to management on the progress of work - Liaise with service line leadership to extract data from point applications for uploading into Triana - Monitor KPI performance and report results regularly to the Senior Leadership Team - Review data to be utilized for QBR documents and manage internal associated drafting and review meetings as needed - Resolve Ad-Hoc reporting requests or other tasks as assigned Required Qualifications: - Bachelor's degree in Business, Economics, Real Estate or Technology - Experience in Power BI preferable (or any other data visualization tool e.g. Tableau) - Experience in Alteryx and Python a plus - Good communication in English - Great attention to detail, diligent and focused - Committed, able to work to deadlines, prioritize and juggle between tasks - Business writing and reporting skills - Thoughtful, collaborative, and proactive ready to engage with stakeholders across the globe - Understanding of Agile Development - Experience in documenting business processes in the form of process maps and step-by-step user manuals - Ability to build & maintain effective working relationships with internal and external personnel - Demonstrate flexibility and ability to deliver - Good team player, also able to work independently - Curiosity and drive to solve problems Required Skills: Power BI, Data visualization, Alteryx, Python, Agile Development, Business process documentation, Business writing Benefits: Health, vision, and dental insurance, Flexible spending accounts, Health savings accounts, Retirement savings plans, Life, and disability insurance programs, Paid and unpaid time away from work