Cummins→
Quality Technician - Level II at Cummins in Forest City, NC
Skills
Job Description
We are looking for a talented Quality Technician – Level II to join our team specializing in Quality for our Cummins Inc. facility in Forest City, NC.
Job Summary:
Assists Engineers in carrying out production-related and inspection jobs; assists in monitor materials quality in processing plants and making the required adjustments; maintains and supports documentation and records. Works under moderate supervision.
In this role, you will make an impact in the following ways:
• Ensure product quality and reliability by accurately comparing physical and functional characteristics of components and materials against technical specifications.
• Strengthen defect identification processes by detecting nonconformities early and documenting findings with precision.
• Improve product validation efforts by conducting simple electrical, reliability, and packaging tests that support informed engineering decisions.
• Deliver clear, actionable insights through well organized test records and simple technical reports that support cross functional teams.
• Enhance testing accuracy by using a variety of measurement tools and equipment to validate product and component performance.
• Support customers and internal partners by helping them understand product specifications, measurement data, and how results impact product applications.
• Contribute to continuous improvement of measurement practices by participating in measurement uncertainty studies that refine calibration and testing reliability.
• Maintain testing integrity by ensuring proper upkeep, calibration, and readiness of all measurement and test equipment.
Responsibilities
To be successful in this role you will need the following:
• Take initiative and approach new testing challenges with urgency, energy, and enthusiasm to keep work moving forward efficiently.
• Build strong partnerships with engineers, technicians, customers, and cross functional teams to achieve shared quality and measurement objectives.
• Communicate clearly—both verbally and in writing—by tailoring technical information and test results to the needs of different audiences.
• Demonstrate a strong customer focus by understanding user requirements and delivering accurate, customer centric testing and measurement solutions.
• Make sound, timely decisions during testing, analysis, and equipment management to support workflow continuity and product quality.
• Manage conflict constructively by addressing issues early and maintaining a professional, solutions oriented environment within the laboratory and with external partners.
• Use strong resourcefulness to secure the right tools, data, and support needed to execute testing, calibration, and measurement tasks efficiently.
• Apply strong measurement science, quality process management, and laboratory management skills to ensure accurate measurements, compliant laboratory operations, and adherence to relevant certifications and accreditations.
Education, Licenses, Certifications:
• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
• Requires some work experience and intermediate level knowledge obtained through training or on-the-job experience.
Qualifications
• Calibrations - Calibrations of DC tools and gauges.
• QMS - Perform process and product audits and other assigned tasks in adherence to Quality management system.
• Training - Training Operators on standard process, using gauges, product safety and etc.
• Inspection - Reviewing dawning's and performing inspection using necessary tools and gauges. Supporting with customer and supplier containment activities.
• QA hold area - Daily management of QA hold area to maintain COPQ and timely dispositioning of materials in QA hold area by working with cross functional team.
• Other responsibilities as assigned by QE and QM.