CTR Cryo→
Senior Manager, Enterprise Systems at CTR Cryo in Charlotte, NC
Job Description
Senior Manager, Enterprise Systems
Full- Time · Location: Charlotte, NC, US
Position Title: Senior Manager, Enterprise Systems & ERP Transformation
Reports To: Director of Information Technology
Location: Near a TransTech Location / Hybrid
Company Overview
TransTech provides custom-engineered and fabricated solutions for liquids and gas processing, storage, transfer, and utilization. Our expansive capacity and technical expertise enable large-scale production of complex, high-quality equipment while meeting rigorous quality and safety standards.
TransTech’s companies deliver comprehensive engineering, fabrication, construction, operations, and maintenance services nationally and internationally. We help customers achieve impactful, sustainable results with a commitment to safety, community, and environmental responsibility.
Job Summary
The Senior Manager, Enterprise Systems & ERP Transformation has the primary end-to-end ownership and is responsible for the hands-on management of TransTech’s ERP implementation and enterprise systems operating model. This high-impact, highly visible role blends strategic execution and technical engagement across Finance, Operations, Supply Chain, Manufacturing, Projects/Job Costing, and Reporting. Primary responsibilities center on project management during implementation to design future-state processes that meet end-user requirements and align with standard ERP functionality wherever practical. This role is newly created to both transform our ERP roadmap and provide succession planning for the Director of Information Technology role.
This individual is expected to be comfortable working directly within ERP environments by supporting configuration, troubleshooting, testing, integrations, and continuous improvement initiatives. This individual will also support strategic roadmap planning, governance, and cross-functional alignment. This role will support TransTech’ s multi-wave ERP transformation and ensure the ERP platform scales with company growth, acquisitions, and operational complexity. The position serves as the single point of accountability for ERP outcomes and acts as the internal project manager during implementation by coordinating business stakeholders, implementation partners, and vendors.
Essential Duties and Responsibilities
ERP Strategy & Governance:
- Own the ERP roadmap, governance model, and prioritization of enhancements, including vendor-mandated upgrades and releases
- Translate business strategy and operational needs into ERP capabilities and improvement priorities
- Define and enforce ERP configuration standards and usage governance across business units
- Drive master data management and governance across entities, including customer, vendor and item masters
- Establish and maintain role-based security, permissions, and segregation-of-duties controls aligned with business requirements and U.S. GAAP
- Drive fit-to-standard adoption while managing required customization decisions
- Ensure ERP solutions support data integrity, reporting consistency, and scalable growth
- Identify opportunities to apply AI and automation to support the management of the ERP project, as well as workflows within the ERP, including data quality, reporting, and exception handling, in partnership with the Data and Analytics function at TransTech,
ERP Implementation & Hands-On Leadership:
- Act as internal project manager for ERP blueprinting and implementations;
- Lead future-state process design and conflict resolution
- Own scope, goals, success metrics, gate criteria, timelines, budgets, risks, and cross-functional dependencies
- Own data migration, integration, validation, system testing, cutover planning, and go-live readiness for the initial rollout and future acquisitions
- Remain hands-on with configuration, troubleshooting, system administration, and issue resolution
- Collaborate with Finance, Operations, Manufacturing, Project, and Supply Chain leaders to architect and implement future-state processes that meet end-user requirements.
- Drive decisions on fit-to-standard vs. customization across divisions and businesses
- Drive change management, communications, training, and adoption across sites and functional teams
Post-Go-Live Operations & Continuous Improvement:
- Own the ERP support model, issue resolution process, and future enhancement lifecycle including vendor-mandated upgrades/releases
- Monitor system performance, stability, and adoption; implement corrective improvements as needed
- Maintain and manage ongoing integrations with other enterprise systems
- Lead continuous improvement initiatives focused on measurable efficiency gains
- Support rationalization and transition of legacy ERP environments and non-standard tools (e.g., Syspro, Syteline, Infor Visual)
Enterprise Integration & Scalability:
- Own and maintain the enterprise systems integration architecture across ERP, financial systems, and operational tools
- Ensure ERP data governance, reporting standards, and integration controls are maintained
- Support data lake and enterprise data platform integrations, including Microsoft Fabric
- Conduct ERP due diligence for potential acquisitions and recommend integration approach
- Lead ERP onboarding and integration planning for acquisitions
- Define reusable ERP templates and migration playbooks for business units and acquisitions
Leadership & Development:
- Build strong cross-functional partnerships across IT and business leadership
- Coach and mentor team members while developing internal ERP capability
- Demonstrate a lifelong learner mindset by continuously expanding technical, operational, and leadership expertise
- Stay current on ERP best practices, emerging technologies, and process innovation opportunities
Education and/or Experience
- Bachelor’s degree in Information Technology, Computer Science, Business, or related field (or equivalent experience)
- 7–12+ years of ERP experience, with at least 2 years in a leadership role
- Success leading several full-cycle ERP implementations
- Deep experience with IFS ERP
- Strong manufacturing and/or services ERP background with cross-functional exposure
- Experience managing ERP vendors and implementation partners
- Experience in the application of AI for project management workflows, as well as within an ERP implementation.
- Demonstrated hands-on ERP configuration, troubleshooting, and operational support experience
- Strong understanding of underlying ERP data structures, databases, integrations, APIs, and data quality practices
- Background in enterprise system and data lake integrations (e.g., Microsoft Fabric)
- Proven project leadership, change management, and ERP adoption experience
- Strong communication and interpersonal skills to collaborate across departments
Preferred Skills
- Strong project management skills (Certifications such as PMP or equivalent)
- Effective and thoughtful communication
- Experience in acquisitive, multi-site, or high-growth organizations
- Experience with ERP upgrades, standardization initiatives, and system rationalization
- Experience providing back-end support across multiple ERP systems
- Strong analytical mindset with ability to translate technical concepts into business value
Personal Attributes
- Possess the highest level of integrity and ethics
- Dependable, trustworthy, and accountable for outcomes
- Continuous improvement orientation and process-driven mindset
- Strong sense of urgency, ownership, and results orientation
- Ability to interact effectively with all levels of management in a service-oriented environment
- Strong communication, organization, and leadership skills
- Ability to communicate tradeoffs thoughtfully across stakeholders and align decisions
- Ability to work independently with minimal supervision
- Lifelong learner with curiosity, adaptability, and commitment to professional growth
Work Environment
- Hybrid and on-site work as required
- 20-35% travel to company facilities for implementations and readiness activities
- Availability for after-hours support during critical incidents or major project milestones
Benefits Designed to Work for You:
- Free HSA health plan or traditional PPO
- 401(k) with generous company match (Safe Harbor)
- Dental, vision, and optional coverage like accident & critical illness insurance
- HSA and FSA accounts to save on healthcare costs
- Company-paid Life, Long Term Disability, and AD&D insurance
- Confidential support for mental health, family matters, legal concerns, and more through our Employee Assistance Program
- Discounts on gyms, shopping & entertainment
- Health benefits kick in fast – first of the month after 30 days
Time Off
We offer a variety of paid time off options to support rest, wellness, and personal needs:
- Paid Time Off
- Paid Holidays
- Bereavement Leave
This organization provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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