Solution Engineer - Intern at cside in San Francisco, CA

Summary: cside is focused on solving web security challenges in the AI age, and they are seeking a Forward Deployed Engineer Intern to join their team. The intern will engage with customers, provide product support, and utilize AI to enhance user experiences. Responsibilities: - Monitor and participate in customer conversations, conduct product demos, and discuss implementation details - Help customers with implementation, handle post-sales requests and support tickets, and gather feedback - Proactively monitor user experience imperfections and issues - Use AI to analyze and resolve user experience issues, and conduct in-depth analysis across various use cases - Take on periodic projects as needed to support the team and our customers Required Qualifications: - You are passionate about customer success and ensuring users have a seamless experience - You have strong communication skills and enjoy interacting with customers directly - You are proactive and able to identify and resolve issues before they escalate - You are interested in leveraging AI to solve problems and improve user experiences - You are available for a full-time, three-month internship in San Francisco Required Skills: AI, Customer Support, Product Implementation Benefits: Company-provided laptop, Our team is invested in your long-term career development., Want to speak at events? We'll make it happen., Want to learn how to build your own startup someday? We'll give you a front-row seat.