Supply Engineering Team Lead at Crystalia Glass in Charlotte, NC

Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium custom glass solutions for residential, commercial, and institutional projects. For more than 9 years, we have operated as a full-cycle company, managing every stage of the process—from design and manufacturing to sales, delivery, and installation. With production facilities in both the United States and Europe, we deliver high-quality solutions to customers across the U.S.

As our business continues to grow, we are expanding our Supply Engineering team and are looking for an experienced Supply Engineering Team Lead to help scale our operations, optimize supply processes, and lead a high-performing team.

The Role

The Supply Engineering Team Lead will report directly to the Chief Technical Officer and lead a team of four Supply Engineers.

Approximately 80% of the role focuses on team leadership, coordination, process improvement, and cross-functional collaboration, while 20% involves hands-on supply engineering activities to support the team during peak workload, employee absences, or complex projects.

The successful candidate will play a key role in ensuring efficient procurement operations, developing internal processes, and maintaining strong relationships with suppliers across the United States, Europe, the Middle East, and Asia.

Responsibilities

1. Procurement operations

• Launch production by coordinating glass orders and ensuring the availability of required hardware and materials.
• Plan inventory levels and forecast procurement needs.
• Review technical drawings and specifications to prepare accurate material lists.
• Verify dimensions, finishes, and quality requirements before placing orders.
• Track engineering documentation and procurement changes throughout the project lifecycle.
• Ensure procurement documentation and component orders are completed before production and container arrivals.

2. Supplier management

• Source, evaluate, and develop relationships with suppliers across the United States, Europe, the Middle East, and Asia.
• Negotiate pricing, payment terms, and delivery schedules.
• Manage purchasing activities for production, warehouse, and installation operations.
• Monitor supplier performance and resolve quality, logistics, and delivery issues.
• Identify opportunities to improve procurement efficiency, supplier performance, and cost optimization.

3. Cross-functional collaboration

• Work closely with Sales, Project Managers, Engineers, Estimators, Warehouse, and Installation teams.
• Support engineering changes, material substitutions, and procurement planning.
• Provide procurement expertise, material recommendations, and pricing information for projects.
• Ensure purchased materials meet project specifications and technical documentation.

4. Team leadership

• Lead, mentor, and develop a team of four Supply Engineers.

• Assign tasks, prioritize workloads, and monitor project deadlines.

• Conduct regular one-on-one meetings and provide coaching and performance feedback.

• Review procurement documentation, material lists, and purchase orders prepared by the team.

• Support engineers with complex sourcing challenges and supplier escalations.

• Coordinate procurement activities with internal stakeholders across departments.

• Drive continuous improvement initiatives and optimize procurement workflows.

• Report progress, risks, and operational updates to the Chief Technical Officer.

• 3+ years of experience in procurement, sourcing, or supply chain within the glass, glazing systems, architectural hardware, or closely related industries.

• 3+ years of people management experience, including direct leadership of procurement, sourcing, or supply teams.

• Proven experience building or scaling a procurement/sourcing function from scratch, including processes, workflows, supplier management standards, reporting, KPIs, and team structure.

• Experience designing and implementing procurement processes, policies, and operating procedures across the full purchasing cycle.

• Strong experience working with international suppliers and markets, ideally across multiple regions such as Europe, the Middle East, Asia, and North America.

• Hands-on experience with sourcing and procurement of glass, glazing components, aluminum or steel systems, architectural hardware, fittings, accessories, or other closely related materials.

• Experience managing supplier relationships, negotiations, pricing, lead times, quality issues, and supply risks.

• Experience with international logistics, import/export, customs, and cross-border procurement.

• Ability to read and interpret technical drawings, specifications, and engineering documentation.

• Experience implementing or improving procurement tools, task management systems, reporting, and cross-functional workflows.

• Proficiency in Microsoft Office, Google Workspace, and PDF tools.

• Fluent English is a must.

• Fluent Russian will be a plus.

Personal qualities

• Confident and proactive leader.
• Strong organizational and multitasking skills.
• Excellent communication and stakeholder management skills.
• Strong problem-solving and decision-making abilities.
• High level of ownership and accountability.
• Ability to work effectively in a fast-paced environment.

Work Location

• Remote or On-site

• Monday–Friday.

• Working hours: 8:30 AM – 5:00 PM.

• Competitive salary based on experience.

• Paid Time Off:

  1. 5 paid vacation days during the first year.
  2. 15 paid vacation days annually starting from the second year.
  3. Paid Sick Leave: 5 days per year.
  4. Protected Time Off: 32 hours per year.

Why Join Crystalia Glass

• Join a growing U.S.-based company with 9 years of experience delivering custom glass solutions for residential, commercial, and institutional projects.
• Take ownership of a key operational function and help shape procurement processes as the company continues to scale.
• Lead a talented Supply Engineering team and make a direct impact on efficiency, collaboration, and business growth.
• Work closely with executive leadership and have the opportunity to influence decisions and process improvements.
• Be part of a full-cycle company managing everything from design and manufacturing to sales, delivery, and installation.
• Work on complex, high-quality custom projects for customers across the United States.
• Collaborate with an international team and build relationships with suppliers across the U.S., Europe, the Middle East, and Asia.
• Grow professionally in a fast-paced environment where your expertise and ideas can make a real difference.