Community Management Intern at Crystal Dynamics in Remote

Summary: Crystal Dynamics is a renowned game development company known for creating iconic franchises like Tomb Raider. They are seeking a Community Management Intern to contribute to active game development efforts, gain practical experience, and enhance their understanding of community management and brand strategy. Responsibilities: - Acquire essential skills using industry-standard tools and software such as social media management platforms, analytics tools, content scheduling software, and digital design tools (e.g., Sprout, Hootsuite, native platform tools, Google Analytics, Sprinkler, or similar) - Assist with community and brand efforts by tracking player sentiment across platforms, surfacing and escalating key insights, supporting scheduling and coordination, moderating discussions, and identifying user-generated content opportunities aligned with the game’s IP - Support mid, senior, and lead marketing and community team members by assisting with community monitoring, maintaining scheduling workflows for content, capturing meeting notes, and helping compile insights for reports and internal updates - Enhance your understanding of how player sentiment, community insights, and user-generated content inform brand strategy Required Qualifications: - Enrolled as a college Junior or Senior (Seniors could have graduated in Fall/Winter 2025 or will be graduating in Spring 2026) - Pursuing a degree in Marketing, Art, Game Art, Game Development, or related fields - Availability to work full-time (40 hrs / week) for the duration of the program (June 1st – August 21st, 2026) - Able to work onsite at our studio in San Carlos, CA for the first week of onboarding - Able to work remotely for the remaining 11 weeks post-onboarding or hybrid from our San Carlos office - Legal eligibility to work in the United States - Submission of a complete application that includes a resume and cover letter Preferred Qualifications: - Understanding of foundational community management principals, including one or more of the following: Experience monitoring or participating in online communities (Reddit, Discord, forums, or social platforms) - Examples of identifying trends, sentiment, or notable conversations within gaming or online communities - Familiarity with user-generated content, fan communities, or creator ecosystems - Exposure to industry-standard marketing and communication tools, platforms, or analytics dashboards - Industry involvement outside classroom curriculum such as game jams, personal projects and/or contributions to group projects that show going above and beyond - Willingness to tackle challenges, learn from feedback, and adapt to new tools or workflows - Ability to communicate your ideas with eagerness to learn and turn feedback into action Required Skills: Community management, Social media management Important Skills: Analytics tools, Digital design tools Benefits: 100% employer-paid medical, dental, and vision insurance options, Professional development reimbursement, Flexible hybrid on-site/off-site work opportunities, Company paid holidays, Additional paid days in December when the studio is closed for holiday break, Ability to accrue additional paid time-off, Medical, dental, and vision benefits package