Associate Solutions Engineer at Crunchtime… · Atlanta

Summary: Crunchtime is a global software development company that provides solutions for the restaurant industry. As an Associate Solutions Engineer, you will support the sales team by aligning Crunchtime’s solutions with client needs, participating in technical evaluations, and developing product demonstrations under mentorship. Responsibilities: - Partner with Mid Market Account Executives to understand customers needs and requirements, and develop a strategy to position Crunchtime’s solutions to meet those needs - Prepare and deliver technical presentations tailored to the business needs and goals of existing and prospective customers - Provide a deep level of product knowledge and skillfully answer technical and functional product questions as part of the sales cycle - Deliver tailored solution demonstrations geared towards the prospects current pain and future state value - Lead technical discussions around enterprise architecture including integration strategies - Work closely and collaborate with cross-functional teams including sales, product management, marketing, and customer success - Prepare and communicate responses to RFPs - Support Marketing events including webinars, conferences and trade shows Required Qualifications: - Self-motivated - Highly curious - Quick learner - Thrives in a collaborative, team-selling environment - Partner with Mid Market Account Executives to understand customers needs and requirements - Develop a strategy to position Crunchtime's solutions to meet customer needs - Prepare and deliver technical presentations tailored to the business needs and goals of existing and prospective customers - Provide a deep level of product knowledge and skillfully answer technical and functional product questions as part of the sales cycle - Deliver tailored solution demonstrations geared towards the prospects current pain and future state value - Lead technical discussions around enterprise architecture including integration strategies - Work closely and collaborate with cross-functional teams including sales, product management, marketing, and customer success - Prepare and communicate responses to RFPs - Support Marketing events including webinars, conferences and trade shows Preferred Qualifications: - Experience working in the hospitality or restaurant industry (front or back of house) - Exposure to Inventory Management, ERP, LMS, or operations execution solutions - Basic understanding of APIs, integration methodologies, or cloud infrastructure, or IT security - Previous experience in a retail, hospitality, or internship-level sales environment Required Skills: Product knowledge, Technical presentations Important Skills: Sales exposure, Discovery sessions Nice-to-Have Skills: Hospitality experience, Inventory management, APIs understanding, Cloud infrastructure Benefits: Unlimited PTO, Paid company holidays, Medical, dental, vision, and wellness benefits (FSA, HSA & HRA options), 401k employer match, Paid parental leave, Fitness reimbursement, Professional development and tuition reimbursement