Practice Operations Analyst at Crowe in Hyderabad, Telangana, India

Practice Operations Analyst Location: Noida Uttar Pradesh India Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: Job Description: Practice Operations Analyst (India-Based) Location: India (remote / hybrid depending on candidate location) Reporting to: Practice Leader (US-based) Role Overview We are seeking a Practice Operations Associate to support the daily operations of our consulting practice. This India-based role is designed to support the Operations Lead by handling coordination tasks, creating high-quality presentations, organizing data and deliverables, and ensuring smooth communication and workflow across the team. We are looking for a candidate that is highly organized, detail-oriented, proactive, and strong in PowerPoint design. The ideal candidate enjoys structured operations work and can translate information into clean, professional presentations Key Responsibilities Presentation & Design Support (High Priority) Create professional, visually polished PowerPoint decks for internal and client-facing use. Build slides for leadership updates, project summaries, proposals, and strategy discussions. Design templates, visual layouts, charts, and storytelling flows. Design internal collateral such as templates, one-pagers, and case study layouts. Ensure brand consistency and high-quality formatting across all materials. Sales & CRM Operations Help track and maintain all incoming leads across channels (website, referrals, PE sponsors, partners). Assist in keeping CRM systems (Salesforce, HubSpot, MS Dynamics, or similar) updated with accurate lead, opportunity, and client data. Follow up with team members to confirm updates on leads and opportunities. Help prepare weekly pipeline dashboards (lead status, win/loss, conversion rates). Maintain a repository of proposals and RFP responses. Project Operations Maintain a master list of active projects, tracking status, staffing, budgets, and timelines. Track team schedules and utilization to support staffing decisions. Align pipeline opportunities with available capacity to support resource allocation. Collect project summaries and translate them into polished case studies and internal knowledge artifacts. Practice Management & Financials Track and report on practice-level financials (revenue, margin, backlog, forecast). Develop and maintain Power BI dashboards for leadership (sales, staffing, financials). Prepare practice performance updates for leadership meetings and QBRs. Support internal governance routines (weekly ops calls, monthly reviews). Data & Analytics (Good to have) Manage access, permissions, and data quality for CRM, scheduling, and collaboration tools. Collect and clean data for reporting on sales, staffing, and project delivery. Automate recurring reporting where possible (Power Automate, Excel macros, CRM automation). Conduct basic data analysis (pipeline health, utilization trends, revenue mix). Knowledge & Team Support Organize and maintain the practice deliverables repository (decks, playbooks, reports). Capture knowledge from completed projects into reusable content. Coordinate scheduling for leadership and practice-wide meetings. Serve as liaison between offshore operations and US senior consultants for updates and validations. Collaboration Model The Analyst will work closely with US-based senior resources, providing structured support while ensuring final decisions and validations remain with leadership: Operations Lead → Work closely with the Operations Lead, taking direction and owning execution tasks. Sales Leaders / Directors → Align on opportunity pipeline, ensure CRM accuracy. Engagement Managers → Provide timely project updates, track deliverables, flag risks. Practice Leader → Consolidate financials, pipeline, and utilization into dashboards. Marketing / BD Team → Translate project outcomes into client-facing collateral. Resource Managers → Coordinate staffing based on pipeline and demand. Candidate Profile Skills & Competencies Exceptional PowerPoint skills — ability to create professional, clean, visually compelling slides. Strong attention to detail and formatting discipline. Proficiency in basic Excel/Google Sheets for maintaining trackers. Strong written English skills for creating summaries, slide narratives, and project descriptions. Highly organized with the ability to manage multiple workstreams. Comfortable working with global teams across time zones. Experience 1–3 years in an operations, coordination, project support, or back-office role (preferred but not required). Experience in a consulting, professional services, or analyst support environment is a plus. Demonstrated experience in building presentation decks in previous roles or academic programs. Traits Proactive and resourceful; does not wait for instructions to follow up or complete tasks. Strong sense of ownership and reliability. Fast learner who can quickly understand team needs and workflows. Organized, structured, and able to maintain high-quality standards. Comfortable handling sensitive internal information. Target Background (India) KPO/BPO analyst or operations teams Consulting support teams (GDS, USI, Accenture Ops, etc.) Corporate presentation or reporting teams Roles involving heavy PowerPoint or coordination responsibilities We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. Our Benefits: At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe Capability Center – India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world. Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination. Additional Locations: Hyderabad Telangana India