Peer Mentor at Crossroads, Inc. in Phoenix, AZ

Job Title: Peer Mentor FLSA: Non-Exempt

Reports To: Clinical Coordinator Status: Full-time

Last Update: 8/22/2024

Company Summary: Crossroads is an Arizona Department of Health Services licensed substance abuse treatment provider with proven expertise in serving men, women, and Veterans with Substance Use Disorder through the provision of high quality, successful, and affordable residential and outpatient recovery programs.

Due to federal contracts the following items are prohibited: Medical/Recreational marijuana, current parole, or probation.

Job Summary: The Peer Mentor supports and assists the Clinical Lead and Clinical Coordinator in all aspects of client services.

Supervisory Responsibilities:

• None

Essential Functions:

• Assist with all aspects of Clinical Lead and Clinical Coordinator duties including, but not limited to intake, orientation, client file creation, and maintenance.
• Facilitate Right Track Program curriculum; group capacity determined by site census and manager.
• Maintain caseload accuracy as determined by manager.
• Make copies, collates, staples, and files program materials as needed.
• Provides individual case management to include crisis management as required.
• Facilitates coordination of care to include case review, weekly progress updates in treatment and coordination of aftercare services.
• Participates in clinical staff meetings, trainings and other activities as required.
• Discuss issues regarding program requirements and/or conflicts with clients.
• Assist clients in completing applications for government assistance, probation/court obligations, and referrals to independent agencies.
• Performs other duties, as required.

Qualifications:

• Must meet Arizona Department of Health Services personnel member requirements of: at least 21 years old; or licensed or certified under A.R.S. Title 32 and providing services within the personnel member's scope of practice.
• Must be in recovery equal to or greater than 6 months, required.
• Current CPR/First Aid/Narcan training.
• Current and annual negative TB Test.
• Current and valid Fingerprint Clearance Card.
• Clean Motor Vehicle Record (MVR) check performed annually and upon hire, preferred.
• Successfully pass a background check and an Arizona Department of Health Services Adult Protective Services check.

Knowledge, Skills, and Abilities:

• A working knowledge of addiction, recovery, and twelve step programs.
• Must be proficient with computer, Microsoft Office and EMR systems.
• Well-developed written and verbal communication skills and ability to interact effectively with internal and external audiences.
• Must maintain high ethical standards and demonstrate sound judgment, problem solving skills, and strong organizational skills.
• Ability to communicate effectively at multiple levels, both verbal and written.
• Ability to work independently and as a member of a team.

Education & Experience:

• Minimum of High School diploma or GED required.
• 1-2 years related experience and/or training or equivalent combination of education and experience required.
• Peer Recovery Support Specialist certification from an Arizona approved agency or obtained within 90 days of hire, required.

Work Environment:

• Fast paced behavioral health residential setting.
• Primarily indoors, however, some outdoor work may be requested.

Physical Demands:

• While performing job duties, the employee is regularly required to sit and speak or hear. The employee is occasionally required to stand, walk, use hands to handle or feel, reach hands and arms, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds and seldom lift and/or move >100 pounds. Specific vision abilities required by this job include color vision, depth perception, and ability to adjust focus.

Shift Requirements:

• Days, nights, weekends, and holidays.

Travel:

• Valid AZ Driver’s License.
• May include travel between sites and other locations.
• Local and statewide travel when requested or required.

EEO:

• Crossroads is committed to providing a workplace free from harassment and discrimination. We believe all applicants and employees should be treated equally without regard to an individual’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.

ADA Acknowledgement:

• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Benefits:

401(k) with matching of up to 4%

Company paid premiums for the full-time employee for Medical, Dental, Vision and Life Insurance

Supplemental Life Insurance and short-term disability

Paid time off

Tuition Reimbursement

If you require alternative methods of application or screening, you must approach the employer directly to request this.

This posting will remain open until filled and for a minimum of 7 days.