Accommodation & Food Services Expert… at Crossing… · Remote

Job description

Employment Type: Freelance / Contract (Work from Home)
Qualification: Relevant professional experience in Hospitality, Hotels, Restaurants, Food Services, Tourism, or related fields
Project Duration: Task-based freelance project
Time Commitment: ~4 hours per task
Compensation: 10,000 per accepted task

About the Role
We are hiring Accommodation & Food Services Experts for a remote, task-based AI training and evaluation project. The selected experts will use their real professional experience to create realistic workplace tasks that help AI systems understand how hospitality and food-service professionals actually work. This is not a data-labeling, generic content-writing, or academic question-answering role. The work involves creating realistic professional scenarios, providing supporting evidence, developing the ideal solution, and defining evaluation criteria.

Key Responsibilities

• Use a real hospitality, hotel, restaurant, or food-service workflow you have personally handled to create a realistic workplace task.
• Create professional scenarios involving hotel operations, guest services, restaurant operations, food service, revenue management, events, staffing, or hospitality operations.
• Provide safe, anonymized, or realistic supporting materials such as booking data, guest-service records, operational reports, menus, staffing schedules, revenue reports, spreadsheets, or other relevant files.
• Complete the task yourself and create the ideal professional deliverable or solution.
• Define clear evaluation criteria to assess the accuracy, completeness, and quality of an AI-generated response.
• Ensure tasks reflect realistic professional reasoning, decision-making, and workplace practices.
• Work independently and complete assigned tasks within the required timelines.

Required Skills

• Strong professional expertise in Hospitality, Hotels, Restaurants, Food Services, or related fields.
• Experience handling real-world, multi-step professional workflows.
• Familiarity with U.S. hospitality practices, standards, terminology, or U.S.-facing/global operations is highly preferred.
• Strong analytical thinking and attention to detail.
• Ability to create and interpret professional operational reports, booking records, staffing schedules, revenue data, spreadsheets, or other relevant materials.
• Strong written English and professional communication skills.
• Ability to work independently in a remote environment.
• Comfortable working on AI training and evaluation projects.

Relevant Backgrounds
Hotel Manager | Hospitality Manager | Restaurant Manager | Food Service Manager | Hotel Operations | Guest Experience | Revenue Manager | Hospitality Analyst | Events Manager | Catering | Restaurant Operations | Food & Beverage | Related Roles

U.S.-Based Company Experience
Experience with companies such as Marriott International, Hilton, Hyatt Hotels, Wyndham Hotels & Resorts, Choice Hotels, Best Western, Yum! Brands, or Starbucks can be relevant.

These companies are provided only as examples for reference. Candidates with experience in any similar U.S.-based company or U.S.-facing/global organization are welcome to apply.