Assistant General Manager Learning Development… at Croma · Hyderabad

Role & responsibilities :-

Zonal Learning Planning & Execution

• Implement zonal sales training calendar based on national guidelines
• Identify local training needs and customize content to reflect regional priorities
• Coordinate with trainers and facilitators for timely and high-quality learning delivery in alignment with guidelines of the national Sales Academy

Training Facilitation & Oversight

• Monitor the facilitation of training sessions across formats: in-person, virtual, and on-the-job
• Ensure logistics, materials, and trainer resources are in place for each program
• Support trainers in driving learner engagement and knowledge retention

Stakeholder Management

• Liaise with Zonal Sales Head and Store Managers to ensure zonal sales learning priorities are met
• Partner with Section Head Learning (Sales) and Team Member(s) Learning (Sales) for smooth implementation of training programs
• Capture feedback from field teams to inform continuous improvements

Training Metrics & Impact Tracking

• Monitor attendance, feedback, and performance impact of training initiatives
• Track zone-level training KPIs and report on progress to Section Head - Learning (Sales) and Vertical Head - Learning
• Recommend changes to programs based on data insights and business feedback

Team Management & Coaching

• Supervise team members within the allocated zone.
• Support team capability development and performance enhancement
• Facilitate peer learning and sharing of best practices

What Were Looking For:
810 years of experience in Learning & Development
Strong exposure to CDIT / Retail Sales Training
Experience managing regional/zonal L&D operations
Team handling experience (5–7 members)
Deep understanding of store operations & frontline challenges
8–10 years in L&D (Retail/Sales training preferred)
Strong exposure to CDIT training & frontline sales capability building
Experience of managing regional/zonal training operations
Team handling experience (5–7 members)
This role will work closely with Zonal Sales Leaders to design and execute learning strategies that directly impact business performance.

What You’ll Do:
Drive execution of zonal sales training programs
Partner with Zonal Sales Heads & Store Leaders
Customize learning solutions aligned to regional needs
Track impact on sales performance & productivity
Lead and mentor a high-performing L&D team

Preferred candidate profile

Job Specifications

Desired Qualification

Bachelor’s/Master’s degree in Human Resources, Business Administration, Psychology or a related field

Desired Experience

Minimum 9-10 years of experience in learning & development, with at least 5-7 years exposure in sales training, preferably in the retail or consumer-driven industry CDIT retails store staffs training.