Head of Interactions at Critical TechWorks in Braga, Braga, Portugal

We’re looking for a bright Head of Interactions to join our team

As a Head of Interactions (HoI) at Critical TechWorks, you are more than just a leader; you are a catalyst for growth, collaboration, and excellence. In this unique role, you will oversee units of approximately 80 people, divided into agile teams, and be the driving force behind their success and development. This position is ideal for those who excel in servant leadership and are passionate about nurturing talent, fostering a positive culture, and guiding career progression.

• Team Guidance and Support: Provide continuous support and coaching to diverse teams within your unit, focusing on career development and internal mobility.
• Fostering Collaboration: Act as a mentor to promote effective collaboration within and between teams, ensuring seamless interactions and sharing of best agile practices.
• Strategic Leadership: Define and communicate the unit's strategy and vision, aligning it with the broader organizational goals and the Joy in Motion strategy.
• Resource Optimization: Ensure optimal utilization of the unit’s resources (financial and otherwise), including manpower, tools, and technology, to achieve maximum efficiency and effectiveness in operations.
• Compensation and Appreciation Management: Guide the mastery process, conduct compensation analysis, and influence career progression within the unit.
• Cultural Ambassador: Embody and promote Critical TechWorks' autonomy and flat hierarchy culture, creating a collective mindset and a growth-oriented environment.

The Head of Interactions is a very special role at Critical Techworks, as it embodies some of our core values. Click here to learn more.

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Whatever you’re working on, here’s the lowdown on the technical skills you’re likely to have:

• Experience of agile methods, practices, and tools but mainly strong agile culture and coaching mindset.
• Strong people skills that foster a supportive environment, constructive feedback and ideas sharing.
• Strong negotiation skills.
• A good balance between assertiveness and empathy.
• Knowledge about the software development process.
• A real passion for learning, doing things better and helping others – and an ability to turn ideas into realities.
• Able to create solutions that are smart, simple, and relevant within the context of an agile organisation.

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CTW's Daily Toolkit

In addition to strong leadership and people management skills, our fast-paced, fully agile environment values autonomy, teamwork, interaction, and resilience. Therefore, our Heads of Interaction should:

• Thrive in a fast-paced environment, navigating change and ambiguity with autonomy and resilience.
• Be open-minded and adaptable, responding effectively to evolving priorities.
• Challenge established ways of working constructively, while being willing to listen, learn, and adjust.
• Travel abroad occasionally to support collaboration and organisational alignment.
• Have excellent oral and written Portuguese and English skills. German communication skills will be a plus.
• We value diversity and encourage applications from individuals with varied backgrounds and experiences. For this position, candidates must already have the legal right to work in Portugal at the time of application.

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Who we are

Critical TechWorks seeks a distinct and treasured corporate culture, that is very much our own. This means:

• Growth and Innovation: Be a key player in shaping the future of mobility through innovative ideas.
• Engineering Excellence: Immerse yourself in an environment valuing engineering process, where we create, innovate, lead, and make a tangible impact.
• Autonomy and Collaboration: Thrive in a culture that blends autonomy with teamwork, contributing to groundbreaking developments.
• Continuous Learning: Embrace constant skill enhancement in a dynamic workplace, where your contributions impact cutting-edge technology projects.

Join Critical TechWorks on our journey of innovation, excellence, and redefining the future of motion, one product at a time.

Ready to see what your recruitment journey looks like? Discover it here.

At Critical Techworks we are creating an inclusive culture that values our people’s different viewpoints and experiences, regardless of sexual orientation, gender identity, age, color, ethnicity, religion, or disability.

Our recruitment process is flexible and accessible to ensure fairness. If you need any adjustments to showcase your skills, let us know during your application. We’ll support you with care and confidentiality.

As part of our recruitment process, we may use AI-supported tools to assist in screening and organizing applications. These tools support our recruiters in structuring information, but do not make hiring decisions independently. All recruitment decisions are made by qualified human recruiters with full oversight.