Account Coordinator at Critical Mass in Nashville, TN

Summary: Critical Mass is seeking an Account Coordinator to support the Account Management team. The role involves organizing agendas, coordinating meetings, and preparing reports while acting as the liaison between various teams and clients. Responsibilities: - Organize and set agendas for weekly Account Manager client meetings - Assume ad hoc requests and assist in the coordination, preparation and promotion of small projects and special events - Attend meetings alongside the Account Manager and document the information from those meetings - Prepare appropriate PowerPoint presentations and present data in spreadsheets - Liaise with Account Manager, VP, Client Partner and Production teams - Scheduling meetings for the Account Manager- with the internal team, departments, client, vendors - Liaise and communicate on behalf of the AM and VP, Client Partner with CM departments, vendors and the client - Liaise with other agency’s working with the client regarding information sharing, document sharing, scheduling meetings and maintaining communications among agency leads working on the client’s business - Respond appropriately to various correspondences on behalf of Account Manager including screening phone calls, responding to e-mails, letters, invitations, etc. Delegate the correspondence to appropriate staff - Awards submission support with internal CM communications team and the client - Support and communicate with Marketing and Business Development department teams as required - Communicate with the entire account team re: Account Manager communication, vendor communication, etc - Providing travel support- collaborate with leads and client on setting agenda(s), flights, hotels etc Required Qualifications: - 1-2 years of professional experience, preferably in an Administrative Assistant / Coordinator role in an interactive environment or advertising agency - Post secondary education desired - Highly proficient in the use of MS Office products, Internet browsers and PowerPoint - Excellent word-processing skills - Excellent communication skills, both oral and written - Thorough, detail-oriented and highly organized as well as a knack for keeping others well-organized - Ability to multi-task and meet tight deadlines - Ability to work well under stress and in a dynamic environment - Outgoing, self-motivated and assertive - Independent, but also a team player with effective interpersonal skills; ability to be a global thinker - Proactive, diplomatic and diligent when following up - Good use of tact and judgment Required Skills: MS Office, PowerPoint, Word processing, Internet browsers, Multitasking, Stress management, Assertiveness, Diplomacy, Judgment Benefits: Global maternity and parental leave, Competitive benefits packages, Vacation, compassionate leave, sick days, and flex days, Access to online services for families and new parents, Diversity and Inclusion Board with 12 affinity groups, Internal learning and development programs, Enterprise-wide employee discounts