AI Automation Technical Lead at Criteo in Gurugram, Haryana, India

AI Automation Technical Lead Location: Gurgaon What You'll Do: Criteo is building a Center of Excellence for AI-powered automations and intelligent agents across its operations teams. The goal: give business users and builders a secure, scalable foundation to create AI solutions, with the governance to run them reliably at enterprise scale. As the AI Automation Technical Lead, you own the technical architecture and operational reliability of the platforms that power this program. You work day-to-day with a Project Manager who leads the program, alongside builders embedded in operations teams, and connected to operations leadership. The work spans platform strategy, cloud infrastructure, API design, reusable connectors, and development standards, coordinating across IT, Security, R&D, and application teams. You'll host and maintain automation platforms on cloud infrastructure, design integrations with enterprise systems, and build the technical enablement materials that let builders ship autonomously. You'll also evaluate emerging AI technologies, maintain a technical roadmap, and act as the primary technical interface between the program and internal stakeholders. Own the reliability and evolution of the automation platform stack, with strong hands-on skills in AWS/Kubernetes operations, observability, troubleshooting, and production support to run and scale low-code automation platforms such as n8n. Design and implement enterprise-grade connectors and integrations across internal systems, with clear documentation and long-term supportability in mind. Define and enforce platform standards covering RBAC, logging, auditability, and environment strategy, in close partnership with Security and IT. Drive technical alignment across stakeholders by coordinating with IT, Security, R&D, and application teams, resolving trade-offs and surfacing dependencies early. Enable builders to deliver autonomously through hands-on technical coaching, office hours, code reviews, and support on complex implementations. Explore and shape the future platform roadmap by evaluating new AI tools and platforms, running proof-of-concepts, and recommending adoption or deprecation decisions. This position is based in Gurugram, India Shift EMEA - 12:30 PM to 9:30 PM IST Who You Are: 5+ years in software engineering, including 2+ in a technical lead, platform engineering, or cross-functional coordination role. Hands-on experience with cloud platforms (AWS, Azure, or GCP) and container orchestration (Kubernetes). Skilled at designing and implementing integrations and APIs between enterprise systems. Proven ability to drive technical decisions across multiple stakeholder groups in complex organizations. Curious about emerging AI technologies and motivated to experiment with new approaches, but pragmatic enough to balance ideal solutions with delivery timelines. Comfortable prototyping connectors, building reference flows, or debugging production issues. You lead through influence and expertise, not authority. Nice to have: Full-stack versatility across frontend, backend, and database layers (Python, Node.js, TypeScript, SQL) Working knowledge of RAG, AI agent architectures, prompt engineering Experience with workflow automation tools (n8n, Zapier) or enterprise AI agent platforms (Dust, Glean, Agentforce) Solid CI/CD, version control, testing, and deployment practices We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​ Who We Are: We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses. At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment. We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics. What We Offer: 🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both. 📈 Grow with us – Learning, mentorship & career development programs. 💪 Your wellbeing matters – Health benefits, wellness perks & mental health support. 🤝 A team that cares – Diverse, inclusive, and globally connected. 💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level. Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.