Residential Security Agent at Crisis24 in Newport, RI

WHO WE ARE Crisis24 – PSG sets the global benchmark in protective services. Our Residential Security Teams (RST) are elite professionals dedicated to safeguarding high-profile residences and the individuals within. Operating with discretion, vigilance, and precision, our agents ensure a secure and seamless living environment for our clients and their families. WHO WE'RE LOOKING FOR We’re seeking a highly disciplined and proactive protector with a strong background in residential security, executive protection, or emergency response. You are detail-oriented, tactically aware, and capable of maintaining a secure perimeter while delivering exceptional service. You understand the nuances of residential environments and can adapt to dynamic family routines and estate operations. Your Mission

Perimeter Security & Access Control: Monitor and secure property boundaries, gates, and entry points. Vet and manage access for visitors, contractors, and deliveries. Surveillance & Monitoring: Operate and monitor residential security systems including CCTV, motion sensors, and alarm systems. Emergency Response: Act as first responder to medical emergencies, intrusions, fire alarms, and other incidents within the residence. Routine Patrols & Area Sweeps: Conduct scheduled and unscheduled patrols of the property, ensuring all zones are secure and free of threats. Family & Staff Interaction: Maintain a professional and courteous demeanor while interacting with household members and staff. Understand and respect privacy and family dynamics. Incident Documentation: Prepare detailed reports on security incidents, maintenance issues, and suspicious activity. Coordination with Protective Details: Support mobile executive protection teams during arrivals/departures and coordinate with estate management for seamless operations. Protocol Enforcement: Uphold household security protocols, including rules around photography, guest access, and restricted areas.

Experience:

Prior work in Residential Security Teams (RST), Executive Protection, Military, Law Enforcement, or Emergency Response. Familiarity with estate operations and high-net-worth residential environments.

Certifications & Credentials:

Rhode Island CCW and Rhode Island Armed Guard Card U.S. Passport & Driver’s License American Heart Association BLS Provider OR HeartSaver CPR/AED/First Aid Certification Completion of Residential Security or Executive Protection Academy Background Investigation & Drug Screening Ability to complete and pass a pre-hire Physical Readiness Test (PRT)

Skills & Attributes:

Strong situational awareness and tactical mindset Excellent communication and interpersonal skills Ability to remain calm and decisive under pressure High level of discretion, integrity, and professionalism Familiarity with residential security technologies and protocols

Preferred Qualifications

Prior military or law enforcement experience LEOSA/HR 218 or multi-state CCW permit (when/where applicable) Specialized training in emergency medicine, crisis management, or surveillance Experience with estate management systems and smart home security platforms

Elite Benefits

Medical, Dental, Vision, and Life Insurance Competitive 401(k) with employer match Paid Time Off (PTO) Employee Assistance Program (EAP)