Executive Support Officer - UNARMED at Crisis24 in Menlo Park, CA

About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at www.crisis24.garda.com

WHO YOU ARE
Crisis24 – Private Strategic Group (PSG) is the gold standard in global protective services. We operate at the intersection of precision, discretion, and elite readiness, delivering world-class security solutions to high-profile clients, executives, and organizations across the globe. Our agents are not just security professionals, they are trusted protectors, trained to the same level of excellence as special forces and federal protective details. We are quiet professionals who stand ready, always.
WHO WE'RE LOOKING FOR
We seek a mission-driven protector, someone who embodies vigilance, integrity, and elite operational discipline. You are a security-minded professional with a sharp intellect, exceptional communication skills, and a deep commitment to safeguarding people and assets. You thrive in dynamic environments, adapt quickly to evolving threats, and operate with unwavering discretion.
Your background may include executive protection, emergency response, military, law enforcement, or corporate security. What sets you apart is your mindset: proactive, analytical, and always ready.
YOUR MISSION
As a Support Officer, you will be a critical component of our executive protection and emergency response framework. You will operate with precision and professionalism, ensuring the safety of personnel, property, and proprietary information. Your responsibilities include:
• Executive Protection & Presence: Provide a visible, reassuring security presence for executives and staff, while delivering exceptional customer service.
• Threat Response: Act as a first responder to security threats, including active shooter scenarios, within the client’s office suite.
• Security Systems Oversight: Monitor and inspect physical security infrastructure; locks, cameras, access control systems to ensure operational integrity.
• Incident Reporting: Produce detailed, timely reports on security incidents and maintain clear communication with GSPS leadership.
• Advance & Support Operations: Assist protective agents in field operations, including advanced walkthroughs, secure transportation, and body coverage.
• Protocol Enforcement: Enforce company policies regarding access, photography, and sensitive areas with professionalism and authority.
• Emergency Protocol Execution: Follow GSPS protocols during emergencies, prioritizing the safety of executives, staff, and guests.
• Area Sweeps & Surveillance: Conduct regular security sweeps and live monitoring of surveillance systems.
• Team Integration: Collaborate with visiting security teams and facilities management to ensure seamless protective operations.
What You Bring:
• Experience: Executive Protection, Emergency Response Teams (ERT), Protective Security Detail (PSD), or Residential Security Teams (RST)
Certifications & Credentials:
• Valid BSIS CA Guard Card; this is an unarmed position
• American Heart Association BLS Provider OR HeartSaver CPR/AED/First Aid Certification
• U.S. Passport & Driver’s License
• High School Diploma or GED
• Ability to complete and pass a pre-hire Physical Readiness Test (PRT)
• Meet-and-Greet evaluation (dependent on client/location)
• Background Investigation & Random Drug Screening
Skills & Attributes:
• Command presence and confidence under pressure
• Strong written and verbal communication skills
• Tactical awareness and emergency response capabilities
• Physical readiness and mental resilience
• Discretion, integrity, and professionalism
Preferred Qualifications:
• Prior military, law enforcement, or ERT experience
• CA CCW, Exposed Firearm Permit, LEOSA/HR 218 permit or CCW valid for all 50 states
• Specialized training in crisis management, emergency medicine, or incident response
• Completion of Executive Protection or Residential Security Academy
• EMT license strongly considered, but not required
• Familiarity with Corporate and/or Residential Security Technologies, Tools and Processes
Elite Benefits:
• Medical, Dental, Vision, and Life Insurance
• Competitive 401(k) with employer match
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Advanced training opportunities in defensive driving and executive protection
This Is More Than a Job. It’s Calling
At Crisis24 – PSG, you don’t just wear a badge, you carry a mission. You are part of a brotherhood and sisterhood of elite protectors who operate with precision, honor, and unwavering commitment. If you’re ready to serve at the highest level, we invite you to apply.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.