Creative Indians
WFM Analyst Scheduling & Planning BPO… at Creative… · Bengaluru
ExperiencedOn-siteBengaluru
Skills
Manpower PlanningCapacity PlanningSchedulerSchedulingWFM AnalystUtilizationAssistant Manager WFMWorkforce Management
Job Description
Manage long-term staff planning and lead the monthly staff planning. 24*7 Shifts. Fluent English.
Must have Min 3 to 5yrs exp in WFM Scheduling & Planning role from BPO Contact Center. . Manpower Planning,Scheduling,Transitioning new logos . Understanding of Workload and HC calculations.
Must have Min 3 to 5yrs exp in WFM Scheduling & Planning role from BPO Contact Center. . Manpower Planning,Scheduling,Transitioning new logos . Understanding of Workload and HC calculations.