Senior Developer, Customer Care at Crateandbarrel in Remote

Senior Developer, Customer Care Location: Remote - USA We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding. We are seeking an experienced and proactive Senior Developer to take a significant role in designing, developing, and delivering robust and scalable software solutions for our Customer Care team. You will tackle complex technical challenges and contribute to the technical direction of our products. Your expertise will be crucial in driving innovation and ensuring the quality and performance of our software. This position is fully remote This role is an Individual Contributor A day in the life as a Senior Developer, Customer Care... Lead the design and development of complex software features and systems, ensuring they meet functional and non-functional requirements, within an iterative development process Actively participate in and champion team ceremonies contributing to the successful delivery of sprint goals and continuous process improvement Work closely with product managers and team members to deeply understand user stories, as well as author technical stories that support the delivery of valuable solutions, leveraging your understanding of systems, tools, and applications in your product Take ownership of significant technical components from design through to deployment and maintenance Engage in continuous collaboration with product managers, architects, and stakeholders to define and refine technical solutions and roadmaps based on ongoing feedback and evolving priorities within the agile framework Adhere to and promote agile software development best practices, design patterns, and coding standards within the team Perform thorough code reviews, ensuring high standards of code quality, maintainability, and performance Identify and resolve complex technical issues and bugs, providing effective and scalable solutions Contribute to architectural discussions and decisions, influencing the technical direction of projects Drive the creation and maintenance of high-quality documentation for developed features and solutions, promoting best practices for knowledge sharing and contributing to a well-maintained codebase and knowledge base Drive personal and team growth by actively tracking industry trends and new technologies, and proactively engaging in learning activities to elevate technical expertise Assist in improving CI/CD pipelines and DevOps practices What you'll bring to the table... Strong expertise in software design and architectural patterns Deep understanding of agile software development methodologies and the full software development lifecycle Proficient in API and microservice design patterns and development, and understands API design best practices and implementation including API security, messaging patterns (REST, GraphQL, gRPC), response designs, throttling, rate limiting, observability, testing and spec documentation using OpenAPI or Swagger. Excellent problem-solving, analytical, and critical-thinking skills Strong communication, collaboration, and leadership skills, with the ability to effectively interact with cross-functional team members Proven ability to mentor and guide other engineers in technical skills Proficiency in multiple programming languages and technologies relevant to our stack (.NET, C#) Experience with designing and developing scalable, high-performance, and reliable software solutions in an iterative way In-depth knowledge of software testing strategies and automation Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and microservices architecture Understanding of database design, performance tuning, and security best practices We'd love to hear from you if you have... Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience) 5+ years of professional software development experience, with a demonstrated progression of responsibilities Proven experience in designing and delivering complex software systems, preferably in an agile environment Experience leading technical aspects of projects Strong proficiency in relevant programming languages and frameworks #li-remote Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.