Business Solutions Service Technician at CPI Security… · Raleigh

Our Business Solutions Service Technician serves as an ambassador for the Company and is responsible for service repairs on our full suite of industry-tailored smart security solutions for our commercial customers'. Our Business Solutions Service Technicians will ensure complete customer satisfaction as they work on equipment that protects your assets, employees, and customers. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.

What’s In It For You!

• Aggressive pay that includes hourly paid training, and 100% uncapped commission after training is completed.
• PLUS career mobility. This is more than a job!
• Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME!
• Comprehensive and on-going paid training when you start. WE INVEST IN YOU!
• Engaging and fun company culture that’s made up of diverse people.
• Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
• Great medical, dental, vision, short- & long-term disability and life insurance options.
• Company paid holidays, floating holiday and paid time off (PTO).
• 401(k) plan with competitive company match.
• Eligible for free monitored security system after 90 days.
• Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.
• Birthday and Work Anniversary Rewards, PLUS a Rolex watch at 10 years of service!

Responsibilities

• Install and service the new and existing access, fire, security, sound, and video systems
• Must be able to work closely with supervisor and other technicians to coordinate and complete jobs and service calls
• Possess knowledge about many different security systems to install and service
• Maintain a good rapport and attitude with coworkers and customer base
• Provide solutions and use expertise for challenges that may arise for customers
• Troubleshoot issues with security systems and instill confidence with the customer
• Maintain knowledge of industry changes and new developments in products and technology
• Present a professional appearance and maintain a clean and professional vehicle image
• Implement new ideas and strategies to make tasks easier

Qualifications

• High school diploma
• 1 year in a commercial environment installing security systems preferred
• Highly driven and motivated, with a strong work ethic, and a high degree of integrity
• Strong time-management, organizational and prioritization abilities
• Knowledge of local market
• Detail-oriented, creative, and decisive
• Ability to adopt to quick business changes

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