Accounts Receivable Specialist at CPAM Global in Warren, NJ

Summary: CPAM Global is seeking an organized and motivated Accounts Receivable Specialist to join our Accounting team. This role supports the firm’s day-to-day accounts receivable and B2B collections activities across multiple offices, projects, and affiliated entities in a fast-paced professional services environment. Responsibilities: - Perform daily follow-up on outstanding invoices, delinquent accounts, and upcoming due balances - Communicate professionally with clients regarding invoice status, payment timing, account discrepancies, and payment commitments - Make outbound collection calls and send collection-related email communications - Maintain detailed collection activity, payment commitments, and follow-up schedules to ensure timely resolution of outstanding balances - Monitor AR aging reports and identify collection priorities and payment risks - Work closely with Billing, Accounting, Contracts, and Project Managers to resolve invoice disputes, support project-based billing activities, and manage receivables across multiple entities and business lines - Process and apply customer payments accurately - Assist with account reconciliations, client statement reviews, and open issue tracking - Escalate unresolved collection issues when appropriate - Support preparation of AR reports, dashboards, and collection updates for management - Help maintain organized billing documentation and supporting records - Support ongoing AR process improvements and departmental initiatives - Other duties as assigned Required Qualifications: - 1–3 years of Accounts Receivable, Billing, Collections, or related accounting experience - Experience with ERP/accounting systems required; Deltek, NetSuite, or similar ERP experience - Strong communication, customer service, and follow-up skills - Ability to multitask and manage competing priorities in a fast-paced environment - Strong organizational skills with high attention to detail and accuracy - Comfortable working independently while collaborating across departments - Strong analytical and problem-solving abilities - Proficiency in Microsoft Office, particularly Excel and Outlook Preferred Qualifications: - Business-to-business (B2B) collections experience strongly preferred - Experience in a professional services, engineering, construction, legal, or project-based billing environment is a plus - Experience working within a multi-entity organization is a plus - Associate degree or higher in Accounting, Finance, Business, or related field is a plus - Self-motivated with a strong sense of urgency and accountability - Persistent and professional in collections follow-up - Confident communicator comfortable interacting with clients and internal project teams - Team-oriented with a positive attitude - Adaptable and willing to learn new systems and processes - High degree of professionalism, discretion, and trustworthiness Required Skills: Accounts Receivable, Billing, Collections, Business-to-Business (B2B) Collections, Project-Based Billing, Microsoft Excel, Microsoft Outlook, ERP Systems, Deltek, NetSuite Benefits: Health, dental, and vision insurance, Life insurance, 401(k) match, Paid time off, And more