Senior Lead Network Cloud Architect (RapidScale)

Senior Lead Network Cloud Architect (RapidScale) Location: Raleigh NC Company Cox Communications, Inc. Job Family Group Engineering / Product Development Job Profile Sr Lead Cloud Architect Management Level Sr Manager - Non People Leader Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 15% of the time Work Shift Day Compensation Compensation includes a base salary in the range of $163,400.00 - $272,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. Primary Responsibilities: Design, implement, and maintain network and cloud infrastructure across multi-tenant environments, including compute, storage, networking, hypervisors, backups, disaster recovery, and monitoring Lead and support critical incident response (P1) and provide escalation support for complex technical issues Drive initiatives to improve performance, scalability, and reliability across cloud and network environments Perform network configuration and optimization across multiple data centers and customer environments, ensuring secure and highly available connectivity Troubleshoot and resolve network and infrastructure issues for both internal teams and external customers Collaborate with Cloud and Network Architects, Engineering, and Operations teams to deliver projects and platform enhancements Support Sales and Solution Engineering teams with technical input for customer opportunities and product development Develop and maintain technical documentation, including architecture diagrams, procedures, and operational runbooks Manage monitoring, backup configurations, and network device health across environments Coordinate with external carriers and vendors for provisioning, maintenance, and troubleshooting of network connectivity Minimum Qualifications Bachelor’s degree and 8 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 6years’ experience; a Ph.D. and 3 years’ experience in a related field; or 12 years’ experience in a related field Strong expertise in network infrastructure design, implementation, and operations across firewalls, switches, routers, and load balancers Proven ability to manage and execute complex technical projects in a cloud or data center environment Deep understanding of networking protocols including OSPF, BGP, and HSRP Strong troubleshooting and problem-solving skills with the ability to proactively identify and resolve issues Comfortable working in a fast-paced, high-demand environment with a 24x7 on-call rotation Preferred Qualifications Experience with VMware technologies (vSphere, NSX, vCD, ESXi) Experience with modern network architectures (e.g., Spine and Leaf) Hands-on experience with FortiGate firewalls and Cisco/Arista networking equipment Experience with monitoring and logging tools (SolarWinds, PRTG, SNMP, Syslog) Experience with backup and DR tools (VEEAM, Zerto) Experience with VPN configuration and optical transport Familiarity with VDI solutions (Citrix, AVD, HDaaS) Scripting experience (PowerShell, PowerCLI, Perl, or similar) Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. Application Deadline: 06/04/2026 Additional Locations: REMOTE - USA