CoverGo→
Senior Business Analyst - Insurance, Claims… at CoverGo · Hanoi
ExperiencedRemoteFull-timeHanoi, Hanoi, Vietnam
Skills
agilescrumrequirements gatheringprocess documentationuser acceptance testingdefect analysiscommunicationorganizational skillstime managementfacilitationdecision-makinginsurtech experiencehealth insurance experience
Job Description
Top 3 Reasons To Join Us
- Competitive Salary
- International Environment
- Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
- We are a leading global no-code insurance platform for health, life, and P&C
- We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
- We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
- We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
- We are fully funded and backed by reputable VC funds and strategic institutional investors
- We have a global presence in Asia, EMEA and the Americas
- We’ve grown our annualized revenue by over 30x since January 2021
- We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
- Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
- Plan and design simple to semi-complex business processes and system modifications
- Make recommendations to improve and support business activities
- Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
- Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
- Develop business requirements documents/user stories to support the required modifications
- May plan, allocate and monitor work of other business analysts
- Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
- Assist in providing time estimates for project related tasks
- Aid in updating process and procedural documentation
- Develop basic understanding of technical development cycle of mobile application or web portals
- Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
- Any other task that may be assigned
What We Need:
- Minimum 5 years of experience as Business Analyst
- A degree in Business, IT or any relevant field
- Previous experience working in the insurance industry is required (Insurtech or health insurance experience is preferred)
- Health Insurance-related domain certification from INS/LOMA or III is an added advantage
- Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
- Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
- Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
- Experience in an Agile and/or Scrum environment is a must
- Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
- Excellent written and verbal communication skills in English
- Currently based in Vietnam
Why You'll Love Working Here
- Flexible Leave
- International Environment
- Competitive renumeration package
- Performance Bonus
- Company activities and events
- Learning and development plan
- Annual Health Check-up
CoverGo Company Video
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Benefits
Competitive Salary
Flexible Leave
Performance Bonus
Learning and development plan
Annual Health Check-up
Company activities and events